Product Options & Customizer , 1.655 değerlendirme
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Really not a fan. Often glitchy and can't update. Still shows 1x customization for each $0.01 of cost. (Meaning a $5 engraving fee confuses customers, who are told they purchased 500 engravings). Generally slow support
This app is fantastic! My products sell better and look better with the checkbox options and my website looks more professional! I like giving the customer the option of adding products to their order with just the click of a button. Great App thanks guys!
This app is just want we wanted and the customer support from Kevon was unbelievable, he was so helpful for us, even fixed issues on our website. Top guys and top app many thanks all.
Hello to our friends from CovidTests.co.uk
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is the lifeline of our support team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment.
Cheers,
Pushpesh & the Product Customizer Support Team
This is a very helpful tool. I was able to do exactly what I needed to do to sell my product. In the past I have had to work with very large and difficult files to make changes and show the different prices, colors and styles of my product.....not anymore!
The best part about this application is the attention placed on customer service. The team at ShopStorm will go out of their way to help you. It's a big asset beyond all of the great customized options you can implement with the application itself. Thanks!
Their support is helpful and they responded really quicly. Their options really save my shop. So all I can see I would recommand them.
Hello to our friends at EasyFastMore
Thank you for the glowing review and the recommendation. We're so happy to hear that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Product Options & Customizer is arguably the best Shopify app on the market when it comes to providing custom options and/with conditions on your Shopify store.
The app is really easy to use and setup and their support team is readily available to assist whenever you reach out to them. I'm particularly grateful to Amam and Shevaughn who were on standby to put me through whenever I encountered any issues.
Way to go team!
Hello to our friends at myeventpass
Thanks for sharing your review with the community and us. We're thrilled to learn that Shevaughn and Aman were able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!
Tanu & The Product Customizer Support Team
The slowest app I've ever used. Just add a filter for bulk editing then It took you a thousand years to wait. https://ibb.co/Bjdp19b
Hello to our friends at Tmarc Tee
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.
I am sorry to hear that the app did not work perfectly on your store. We regret that we were not able to provide you with a good app experience. I'm VERY sorry about this, it is not at all what we aim for.
You left us a 1-star review without ever contacting support for help. I am sure we could have helped you with the issue you were facing. It is possible to have a little delay while adding a filter for bulk editing depending on the number of products in your store. However, what you described isn't normal and should not have happened. If you are still facing the issue, please reach out to us at support@productcustomizer.com and we will be glad to help you.
We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process and make double-sure our app is playing well with your theme. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store.
Regards,
Pushpesh & the Product Customizer Support Team
So handy to have! You're able to customize everything. I just wish I could customize how many quantities I have of something (for example - necklace chain colours but I only have 1 left of a certain colour)
Only just started using this app but works well for the initial couple of products I've used it for. Easily installed, support does all the work if necessary and response is very quick indeed.
Hello friends from Elstead Maps!
Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and implement fixes in real-time. We appreciate your business and hope your store sells millions! :)
-Sean the Customer Success Manager, & The Product Options and Customizer Support Team