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I am a day one user, and I will say their customer service is OUTSTANDING! They responded promptly (I think it took 2 minutes max), and they immediately started helping with my store.
Thanks again!
Hi Fitzwater Leather,
Thanks so much for the kind words! We have an outstanding customer support team who always go above and beyond for our merchants. Cheers and happy selling!
Amazing customer service from Shevaughn and Amand. I really appreciate all of their help in getting this set up.
Hi there Signature Sweets by Amanda,
Thank you for leaving us this 5-star review! We appreciate that you acknowledged the amazing support you received from Shevaughn and Aman. We strive to offer the best customer support ever to take the strain away from our merchants so they can get to business. Do not hesitate to reach out to us at anytime!
The Support Team
I tried a few other apps but they just werent meeting my needs.This is when i downloaded this app. I cant recommend it enough as i can add in any product option i need. it has solved all my problems for my site. I also cant recommend the live chat tech support enough, Shevaughn was very friendly and helpful and helped me solve my problem in under 20 minutes.
Hello ABCDesignz,
Thank you for taking the time to write this fantastic review. It is great to hear that Product Options & Customizer is what you need for your store and that Shevaughn was able to assist you with your set up! We are here if you need us and we appreciate your business.
The Support Team
Support is very supportive!!!!
Hi CosVillage,
Thanks for the positive feedback about our support team. As you say, our support team's goal is to be as supportive as possible! We're always here to assist you, no matter how minor the issue. Cheers!
Amazing customer support 1000/5 stars! Came in the live chat with a problem and they fixed it instantly for me! Great app!
HI Stelesso,
Thanks for the 1000 star review! We wish Shopify would support that! We take great pride in the quality of support and believe strongly in the value of live chats. Cheers and happy selling!
Needed some assistance and they got right on it. A1 service
Downloaded today, and had my first product option displaying on my website within minutes. Super user friendly. I needed assistance from the team and they answered within a minute and are super friendly and fixed the issue. 10/10 recommend.
Hi Jagger and Friends,
Thanks for the 5 star review! We're thrilled that you would recommend our app to other merchants. Thank you for also recognizing the quality of our customer support team, we are always striving to go above and beyond for our merchants. Thanks again!
The best app so fare, the service is perfect, many thanks to Shevaughn
Hi Terranabella,
Thank you for your feedback! We're thrilled to hear that you consider our app the best out there. We're glad our team member Shevaughn supported you. Providing excellent customer service is one of our core values. Thanks again for sharing!
Great app with the needed options and easy to use. Great Customer support the few times needed
Greetings Twisted ShifterZ,
Thank you for writing this review of Product Options & Customizer and our support services. We are here to help anytime you need it to get your business up and running the way you want it to be.
The Support Team
Great app just what we needed here at Key Workwear.
Their tec support is fantastic, fast responce times and will even do the task you are strugling with.
Hi there Key Workwear,
This is a fantastic review and we are so glad that you left it! Hearing that you were struggling and reached out to get support is what we needed to hear. We do not want any merchants to struggle when we can provide fast service to get you up and running. Thanks for acknowledging our support team. We are here anytime you need us!
The Support Team