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AMAZING service. I have attempted to use at least three customizing apps. I am not completely new at this, but I'm not a computer whiz, either. I spent unproductive hours on the other apps trying to figure out their instructions. I had an issue here because I'm not great at coding. Within 5 minutes of sending a request, Nicoz was there to save the day! I really didn't want to have to wait days to play with my store -- and I didn't have to. Within 30 minutes, my site was working perfectly! I am pleasantly surprised and happy.
NEW DAY - I'll have these people on speed dial soon. I told Shevaughn as fast as they respond, I feel like he's in the cubicle next to me (in my kitchen LOL). Actually, someone next to me wouldn't have given me the answer as quickly. Friendly and, most of all, patient. Love you all.
Hello Nature's Sol Market,
It is great to read this review and hear that Nicoz was able to quickly assist you with your customizations! We are here to help whenever you need us.
The Product Options and Customization support team
customer support is very fast and helps with any and all issues in a timely manner.
Hi Mathewson Standard,
Thank you for recognizing our customer support team. We take great pride in providing the best service possible for our merchants. Thanks again, and always feel free to reach out to us!
Super Funktionen und sehr schneller und hilfreicher Kundenservice!
Hallo Famus-Football,
Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Sie mit den Funktionen und unserem schnellen und hilfreichen Kundenservice zufrieden sind. Exzellenter Kundenservice ist für uns von großer Bedeutung.
Danke, dass Sie ein geschätzter Nutzer sind!
I've used this app on several stores. The functionality is top notch and the support has never failed me. Helpful and friendly every time.
This is a must have app.
Very helpful very professional
Hi Customlightboxes,
Thanks for sharing your feedback! We're thrilled to hear that you found our support helpful and professional. Ensuring our customers' satisfaction is our top priority. Thank you once again!
Amazing app! Works perfectly with our store. Very happy so far. Support was extremely helpful and quick to resolve a small issue we ran into. Great team!
Hi ShopaJoy,
We take great pride in the quality of our app and the support that our team provides. Thank you so much for taking the time to leave us this nice review, and do not hesitate to reach out in the future for any/all needs!
Shevaughn was AMAZING. He was so helpful to make all of my customization dreams come true! From formatting, placement, colorations, walking me through best options - I can't recommend enough!
HI FindingHopeandJoy,
Thank you so much for recognizing Shevaughn! He is a fantastic member of our team and always goes above and beyond to help our merchants. Cheers and happy selling!
Incredible customer service by Aman, replied within a minute and resolved my issue instantly. Very impressed.
the app does the job :)
I've been using this app for years, easy to use, customers input customizations simply and whenever I've had an issue the team is super responsive and offers great and fast customer support. Definitely worth the fee to have customized options in your store, love it, recommend :)
Hello Sarah Marie Running Co.,
We appreciate you taking the time to leave this great review! It is great to hear that our team was able to quickly assist you and help you with your customizations. Thank you for being a valued merchant.
The Product Options and Customization support team
After trying out several other apps, I finally found one that works seamlessly for my needs. This app is not only functional, but also incredibly easy to use. Its array of customization options allowed me to tailor it perfectly to my brand. When I had a question for customer support, Shevaughn responded promptly and guided me through fixing the issue with clarity. Highly appreciated!
Hi Lavella Handcrafted Candles,
We're glad you shared your feedback! We're happy our app fulfills your needs and we're also thrilled to know our team member Shevaughn provided you with the support you needed. Thanks again for sharing your experience!