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The support team was super responsive and helpful when I reached out with a technical issue. The problem was solved promptly and professionally.
Thanks for the review! Our support prides itself on providing excellent support, we are pleased that they were able to resolve your issue quickly.
Very happy with the app and support. Its a very useful app allowing you to add important sections on product page.
Thank you for the great feedback! We're glad to hear you're enjoying the app and finding it useful for enhancing your product pages. It’s also wonderful to know our support team has been helpful. If you ever need anything, we're just a message away!
Great customer service.
My store stopped working with the Customizer App. I contacted customer services and was told it was because the theme I was using was old and had become un-supported.
I was guided towards new themes that would work.
I have updated my store and everything is good again. Shevaughn was very helpful and guided me through the whole process.
Hi Black Sheep Design,
Thank you for your feedback! We’re glad Shevaughn was able to guide you through updating your theme and getting everything back on track.
We appreciate your trust in our app and support team!
Great app, allows me to customize so much! Amazing and quick customer support!
Thank you so much for the wonderful review! We're thrilled to hear you're enjoying the customization options and that our support team was able to assist you quickly. We're always here if you need anything!
I've been using PC-Product options for close to 10 years i believe and they have always been extremely quick with helping me out! The platform is very universal and easy to use for a good price espacially considering you can add an upcharge to any option! Thank you!
Thank you for the excellent review!
I was having an issue with one of the options I was using for my products so I opened a chat in the app and Shev helped me resolve it. Super helpful and quick to respond!
Thanks for the review! We are pleased your issue was resolved quickly by Shevaughn.
Excellent support. I had upgraded my store theme and the Customizer was not working. Within minutes, I was speaking with Customer Service and they resolved the problem!
Excellent add-on!
Thanks for the review! Upgrading your theme can be tricky, but I'm happy our support team helped you through the process.
Very responsive and was able to help me get this set up for my store. Definitely recommend!
Thank you so much for the review! We're glad we could help get everything set up smoothly for your store. We truly appreciate the recommendation and are always here if you need further assistance.
This app is great. As a personalized gift shop having multiple customization options for each product is crucial and helps make buying more seamless for the customer. I like how I can set up different options to make it easier to add them to future product listings. Their customer service is fantastic! Any time I have needed help they are quick to respond and fix the issue!
Hi Krafts & Kettlebells - Shirt Shop & More,
Thank you for your feedback! We're delighted to hear that our app meets your needs. We’re glad that the option setup feature helps streamline your product listings and that our customer service has been quick and responsive whenever you need assistance.
Your satisfaction is important to us, and we appreciate your trust in our app!
I just spent some time chatting with Shevaugn and he was fabulous. He was very gracious about allowing me to check out other apps that may work better for me. After researching it, I decided to use thier app. I loved the personal service and there was not wait time to get help. Thank you, this is a great aapp.
Thanks for the review! We are pleased that Shevaughn provided you with white glove support.