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I've been using this app for over 7 years now, it works well. I've had the occasional glitch, but the tech support has been outstanding. A recent issue was sorted within 10 minutes of me raising a case. I would definitely recommend.
Hello Bella & Bow,
Thank you for being a valued merchant and leaving us this great review! We are happy that you reached out to us and received the assistance that you needed quickly and was able to reach resolution. We are here for you whenever you need us.
The Product Options and Customizer Team
The support for this app is out of this world. Not only do they help you but they WANT to help you!
Hello friends at Cape Cod Beach Chair Company! This is Sean, the Customer Success Manager with Product Customizer :)
Haha glad you caught onto that! We certainly want to help every client, even if we're not the perfect solution for a given store -- we're all in this together! Appreciate you taking the action here to leave us a review. May your store sell lots and lots...
-The Product Options & Customizer Team
Had an issue with my conditional logic and in 7 minutes DEEP was able to fix my issue
thanks
EDIT- DEEP to the rescue again helping me perfect my website
THANKS for the AWESOME help
Great app, and quick support. We would recommend to anyone looking to have extensive product options.
Hello to our friends at Slick Woody's
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Product customizer has been so helpful for our shop! Plus their team is always so quick to answer any questions or fix an issue.
Hello to our friends at All She Wrote
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Gran aplicación, mejor servicio de soporte. Tuve problemas con la configuración y me ayudaron en todo momento. Había probado otras similares y esta es la que me ha funcionado mejor :)
Hola Nomadic State of Mind,
Gracias por la amable palabra! Estamos muy contentos de que haya tenido una gran experiencia con nuestro equipo de soporte. Siempre estamos aquí para ayudarlo!
This is AMAZING. I have just started on my Shopify journey and need to work fast. The first hurdle was needing to add options to products and within ten minutes of downloading this app I had modified my theme and IT JUST WORKS. Brilliant. Thank you.
This was just what I was looking for! Having text customization on my product pages is a must for my stationery design business. The Product Customizer was easy to set up and works perfectly. I had a question about the file upload option and customer support was super fast and had an answer to me the following morning. Thanks for making selling my designs so much easier!
Very easy to use, love using this app to put multiple options for 1 item.
The app works great for our customization needs and the customer service is amazing. We recently updated our site and noticed the app wasn't working and sent an email. Within that response email, the app was fix and already up and running before I even noticed. Thanks understanding how important these things are for our business and helping out right away!