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We had tried basically every product options app for Shopify before this one, and found most of them to be buggy in some way. Some of them caused the page load times for our products to be dramatically slower, while others would clog up the admin by creating new inventory items for every new custom configuration, and so on.
When we first installed ShopStorm's Product Customizer, we were initially disappointed by the lack of customizable settings in the app, but we gave it a go anyway due to its superior performance. This was before we realised that their support team is fantastic and seemingly willing to handle any requests for customization you throw at them. After several emails back and forth, the product options on our store look very different to when we first got the app, and they are a fantastic fit for our theme on desktop or mobile. If there's something you don't like about the default settings, just tell them what you'd prefer and they can usually sort it for you in a timely manner. This kind of support is worth every cent you pay for the Plus plan. Once our store is up and running, we look forward to seeing if our business can benefit from implementing other ShopStorm apps.
Nice app! helps a lot, also the support is superb. They respond fast and they help you with the problem, very hands on
Hello to our friends at RELX Club Philippines
Thank you for the glowing review and the recommendation. We're so happy to hear that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Had a small issue with 'required' fields not working. Hopped on the app chat and the team responded straight away and fixed my problem within 10 minutes. Great support!
Hello to our friends at SCMP Shop
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Not only did the application work well, ShopStorm's support is AMAZING! They were able to get us up and running with a difficult custom product. I highly recommend their team and the application!
The Product Customizer App is amazing! Without the app I would not be able to run my store with the effective ease that the app provides. The interface is very easy to use and adding multiple items was not a problem. I would HIGHLY recommend this app to anybody who is in need of a multiple option ordering system. LOVE IT!
This is app is definitely for anyone that has multiple products that all have more than the given 3 options.
Not only does it allow you to go beyond the given 3 options, but it allows you to save your options as a set and apply them to your other products. This saves so much time and saves me from such a tedious task of manually redoing every single option for every single item.
Kevon provided me extremely responsive support. He went above and beyond and actually installed the variant I needed in my Shopify theme. I'm a jewelry designer and needed a simple sizing variant on some of my products (not available for my needs in Shopify). I tried a few apps prior to Product Customizer that could not offer me this option. This app does cost more per month than I wanted to spend, but hopefully it will be well worth it. Customers want options and this app can provide that.
Hello to our friends from Tre Sun Designs
We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Kevon was able to help you:) We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Love this app! Very friendly customer services too! Great for my shop as its all about personalisations! Thank you.
Hello friends from Jo Curry Art Shop!
So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and feel it's an awesome tool -- hope your online store sees huge success!! Thanks for the recommendation!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Great product, easy to use out of the box. As soon as I had any issues customer service helped me out within hours, it was amazing! Really friendly CS team. Product does what is says on the label, Adds options and Customizes, really easy to use!
Hello to our friends from Aerial Silks New Zealand
Thank you for leaving us this great review! We are happy we could help :-) We wish you and your store all the best for 2021!
-Melissa & The Product Options & Customizer Team
Love this app! Way simpler than anything else on the market, and the customer service is next level excellent. Highly recommend!