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Great app with excellent customer support! I needed a way to add hyperlinks within forms, which isn't a current built-in feature. When I reached out to the team, they quickly developed a workaround to help. Their responsiveness and willingness to go the extra mile made a huge difference. The app is user-friendly and integrates well with our product line. Looking forward to seeing hyperlink functionality as a built-in feature in the future!
Thanks for the review! We are happy to see our support team go the extra mile to give you a great experience and provide a solution to your request.
Product Customizer allows my Shopify store to have all the drop downs I need to sell products with several variants. There have been some glitches, but the customer service is always there to help solve the problem quickly.
Customer support was very helpful, I had an issue - partly due to an old theme we were using, and they were able to fix quickly. Even provide additional supportive information.
Hi HIGH-5 PRINTWEAR,
Thank you for your feedback! We're glad to hear that our support team was able to resolve your issue quickly and provide extra guidance along the way.
We appreciate your support!
Powerful tool for a very reasonable price, live chat team is very helpful.
Hi Shedlife Workwear,
Thank you for your feedback! We're glad to hear that our support team was helpful. We're here to support you every step of the way.
Thanks for choosing our app!
SAV très bien, à résolu mon problème rapidement. :)
Nous sommes heureux que notre équipe d'assistance ait pu résoudre votre problème rapidement. :)
Once the app was set up correctly, it seems to work great.
Hi Apex Performance Premier Racing Outfitters,
Thank you for sharing your experience! We're glad to hear the app is working great for you.
We appreciate your feedback!
This is a great app to customize your product pages. I have used it for years.
If there are any problems my emails are answered very quickly and the issue is resolved efficiently.
Hi CharlieBoy - The Shirt Makers,
Thank you for your review! We're thrilled to hear that you've been using our app for years and find it great for customizing your product pages. We're also glad to know that our support team has been responsive in addressing any issues efficiently. Thanks for sharing!
サポートセンターの対応はすごく早く、チャットを送信すると数分で返事がきます。
しかしテーマ変更やアプリ追加などを行うと、エラーになる頻度が高いため改善してくれると嬉しいです。
こんにちは 田丸印房、
ご意見ありがとうございます！サポートセンターの迅速な対応にご満足いただけて嬉しいです。チャットを送信すると数分で返事が来るとのこと、ありがたく思います。一方で、テーマ変更やアプリ追加時のエラーについてご指摘いただきありがとうございます。この点について改善に努めてまいります。
引き続きご愛顧のほど、よろしくお願い申し上げます。
This app is good and functions well although sometimes a little clunky and the design of the interface may be counter intuitive to some users. The customer support is always responsive and will get your issue solved. They almost always respond in a timely manner and even major issues get resolved quickly. Special shout out to Deep who is always on hand to help!
Hello to our friends from Dr. Dough Donuts
Thank you for leaving this fantastic review! We're glad you had a great experience! :-) It was a pleasure to respond to your inquiry! We're thankful for amazing customers like you! :-)
-Melissa & The Product Options & Customizer Team
Not exactly what i want, but it works for now. Not the quickest support, but they will make sure they attend to you. thanks guys.
Hello to our friends at IF & Co.
Thanks for sharing your review with us and the community. We are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the high recommendation.
Tanu & The Product Customizer Support Team