Değerlendirmeler (1.056)
Hassaslaştır
-
Puana göre
I have been using this app for my custom stationery store for several years. I recently changed theme and was struggling with options not showing. I jumped straight on to chat and had excellent customer support from Lasandra who resolved the issue very promptly!
Thank you for your review! It's great to hear that the app has been a reliable tool for your custom stationery store over the years. We're especially glad the recent theme update issue was resolved quickly and that the support provided by Lasandra met expectations. Your feedback is truly appreciated.
We’ve been using PC ‑ Product Options for our custom apparel store, and it’s been a game changer. The app is flexible, user-friendly, and allows us to offer a wide range of customization options exactly how we need them.
One of the features we really appreciate is the conditional logic—it lets us create a more streamlined experience for customers. Whenever we’ve had questions or needed support, the team was quick to respond and incredibly helpful. They even worked with us to explore unique setups like offering the first customization for free and pricing additional ones.
Highly recommend this app if you want full control over your product options and a responsive team behind it!
Thank you so much for your amazing review! We're thrilled to hear that the app has made a positive impact on your custom apparel store. It’s great to know that the flexibility, user-friendliness, and especially the conditional logic are helping you create the exact experience you want for your customers.
We’re also happy to hear that our support team could assist you with your unique setup. It’s always our goal to help you get the most out of the app.
Exceptional App & Unmatched Support from Shevaughn!
I can't say enough great things about PC - Product Options by Product Customizer and the phenomenal support provided by Shevaughn! I was trying to set up multiple variant options for a customizable product, and the process seemed daunting at first. But Shevaughn made it an absolute breeze!
He walked me through the setup with a clear, step-by-step process that was super easy to follow. And here's the best part—he even jumped on a Google Meet with me! In this digital age, there's nothing better than speaking with a real human when you need help, especially if you're not the most tech-savvy person (like me!).
Shevaughn’s patience, professionalism, and expertise were beyond impressive. Thanks to him, I now have my customizable options running smoothly and exactly how I wanted them.
Honestly, Shevaughn deserves a raise or possibly even a yacht! If you’re looking for an app that’s powerful and flexible, backed by top-notch customer support, look no further. Highly recommend this app and Shevaughn’s incredible assistance!
Thanks for the review! Shevaughn is one of the stars of our support team, and it sounds like he gave you the VIP treatment :)
Amazing Support. Fast efficient and helped immediately when I broke things by updating our theme.
Special shout out to Lasandra for being awesome.
Thank you for the kind words! We're so glad we could help get things sorted quickly after your theme update. I'll be sure to pass the shoutout to Lasandra, she’ll be thrilled to hear this! We're always here if you need anything else.
Lasandra was amazing and help me figure out my issue that was conflicting with another app. she help troubleshoot and solved our problem
Thank you for the wonderful feedback! We're glad to hear that Lasandra was able to identify the app conflict and resolve the issue quickly. If any other questions come up, the team is always here to help.
Amazing support team!
We had a tricky setup using a custom theme and unique product template, but the team (especially Etienne & Deepanjoy!) helped us figure it out step by step. Everything is working perfectly now and we’re so happy with the results.
Highly recommended for any store that needs customizable product options! Thanks again!
I received excellent help from Deep! He was really helpful in discovering the issue with our website. Thank you so much!
Thank you for your feedback. We’re glad to hear that Deep was able to help resolve the issue with your store. If you need any further assistance, please don’t hesitate to reach out.
Very helpful customer support, and works with other product add on apps. Would recommend
Thank you for the review! We're happy to hear the support was helpful and that the app works well alongside your other product add-ons. We truly appreciate the recommendation!
Great and fast customer service! I had messed something up with my personalization field. I messaged them late last night and first thing this morning it's already been fixed. It was a breeze. So excited to have my shop up and running smoothly now thanks to their great help!!
Thank you so much for your kind words! We're thrilled to hear everything was quickly sorted out and that your shop is running smoothly now. If you ever need anything else, we're always here to help. All the best with your store!
Really happy with this app. The support team was very helpful and made the whole process easy. Highly recommend.
Thank you so much for the kind words and recommendation! We're delighted to hear that you're happy with the app and had a smooth experience with our support team. We're always here if you need anything!