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Great customer service - so helpful and very serviceminded too.
But the app doesn't work on the new modernised sectioned themes by Shopify like Minimal theme.
I have had multiple issues with this app personally. Some were glitches & others were "operator error." The one thing I can say without a doubt, however, is that Den provides top notch support. And you won't have to wait long for it either.
The jury's still out as to whether I'll keep this app long term or not. But for now, it's working. And I'm beyond happy with the support!
Nice app. Very simple. I did have a problem with the way it worked with my theme. Basically it changed all the photos and messed with the layout. They were very responsive, but I did end up going to another app. I think they will work thru the bugs and make it better. Thanks Easy
Integration with judge.me reviews is bad. Also if I wanted the description to not be in a tab, I had to do custom css to correct the borders. Otherwise, the app has great customization and works fine.
Hi there! We're really sorry you had that issues with our app, but integration with Judge.me is actually working properly. If you miss some features, just let us know and we'll do our best to improve the integration.
As for description out of the tabs, you may do that easily disabling "Wrap text before the first heading tag into the tab" option on the app main page. No CSS fixes required.
If you'd like us to configure the app on your Store and make sure everything is working properly, just contact us by email support@nexusmedia-ua.com and our support team will be happy to assist!
The reason I gave them 3 stars is that I cant select a product for a specific tab, I can just select a category, it is really bad. other than that the app is good.
App does not remove all code after uninstall. Can cause problems with other apps later on. Make sure to restore theme files after uninstall.
Hello,
Thank you for your feedback and we truly apologize for the inconvenience. Unfortunately at the moment that's not possible for 3rd party apps to remove its code from the theme when you remove the app. The way our app works makes your product description appear exactly like it was before on the storefront once you remove the app. But yes, if you have not disable the app before removal, technically product description text will be wrapped into our app's snippet in your theme code.
We have an instruction how to revert it back in our FAQ here: https://nexusmedia-ua.com/blogs/faq/easytabs-product-description-tabs.
And also our support team will be happy to do that for you ASAP. As far as I know they already contacted you and explained that situation.
Thanks,
EasyTabs team