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I was quite ecstatic to download this app in hopes of being able to clear out my summer collections only to be faced with the task of dealing with the most incompetent team in the world. It took them nearly three weeks to get anything done and when they finally "fixed their issue", their app deleted me entire collection. Don't tell me you are sorry, just be more careful and deliver what your business promises.
can not build discount on homepage and collections,just works on products page,sucker
The Best App on Shopify!! Put this app and product Upsell for even more selling power.
I had this app installed on 2 stores for Black Friday. Had to uninstall it 30 minutes after my sale started as it was not working as it was supposed to.
Had been testing them out for about 2 weeks and all the edits I had made on one store, kept copying over to my other store. I thought I was hallucinating.
They acknowledged the issue and blamed it on something about L Frame. They said I could only make changes to one store at a time ( I had both stores open in different browser tabs). It was a pain in the butt to do because both stores are exactly the same, just set up for different currencies.
I moved ahead anyways and tested and tested and tested to make sure everything looked good.
At midnight on Black Friday the app basically crashed. My social media and inbox was a mess with customers complaining that:
1. discounts weren't showing up on product pages.
2. when the discounts did show up, they disappeared by the time customers were ready to check out.
For some customers, worked perfectly fine.
At the end of it all, it turned into a huge administrative headache that we didn't need and didn't do as well as we'd predicted. We believe that this app is the cause.
We historically have just used promo codes for big sales, but wanted to avoid the headache of "I forgot to use the code" and wanted to do sitewide, timed sales.
Cleaning up the Bold mess was an even bigger mess that we're STILL dealing with as customers are receiving their credit card statements.
A few days later I contacted their support to express my disappointment and asked for a refund, they agreed to do so and said it would be done in 10 days or so. I contacted them again after not seeing the refund, they said to check again Dec 25 (????).
As of Jan 5, 2017, I STILL Don't have a refund.
Update Jan 6th. Finally received my refund
Product Discount is an excellent time saver, and is easy to use. Thanks dev dudes.
Just added. So far so good in terms of setup. Waiting to see if it works. Good luck to everyone else who adds this app.
This app is what I have been looking for! I can create instant sales with price differences, sale notifiers, Rolling sales......it's the best! Its actually a must have app as it provides a basic necessity of online marketing....Sale creation.
I initially didn't think I needed this app because we only sell a couple products and I have an easy time offering discounts through Shopify's system. The real value for us with this app is the ability to offer discounted upsell items to our customers by combining Bold's Discount and Upsell apps. Their customer service is quick knowledgeable and they can do the add in coding if you can't figure it out for yourself. Get this app now if you offer discounts and want to make your life easier.
I was happy when I found this app for our upcoming sale. I was even happier when I had a question and got a response AND a solution. Great product, great support. Thanks
I used this app and it worked great during the free trial. Once I used it for a bigger discount on more products, that's when the issue started. First problem, it turned all my "Out of stock" products in to "Sold Out" even though they had been selected to "Continue Selling When Out of Stock". Second problem, after I deleted the discount to correct the issue, the discounted price still continued to show and products continued to show "Sold Out". I manually changed over 100 products to remove the discounted price, but after a few minutes they all went back to the discounted price. I then tried an Import CVS file of all my products with the correct price, and after a few minutes I had the same discounted price and "Sold Out" appear. When I reached out to customer service, the representative kept blaming other applications in my store on the issue. I hadn't had any issues with the other apps that have been working great for months now. I have used the Shopify platform for 5 years, I have a pretty good idea on how the apps work and how they integrate. This new app triggered a series of problems on my website, and they would not want to admit it. I just wanted to uninstall and reinstall the application to see if the problem could be resolved, but they would avoid answering me on whether I could do that or not, so I am uninstalling. I liked the app before the issues. Hopefully, you won't have my same issue. Good luck.