Değerlendirmeler (1.210)

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25 Kasım 2020

I downloaded the Bold Discount app and I could not access the sale tags. I did a live chat with Naman and he fixed the code for me just in time for Black Friday. Thank you, Naman!

Family Arts Needlework Shop
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 20 saat
BOLD yanıt 25 Kasım 2020

Thank you so much for your review. We are thrilled that Naman was there to help you. Wishing you a successful Black Friday!

4 Temmuz 2018

Useful app and very good technical support! :)

Vaonlinestore
Litvanya
Uygulamayı kullanma süresi:26 gün
4 Temmuz 2018

This app has been very easy to install and use as I set up a BOGO promotion. It was Pratibha on the support chat who was able to direct me to this method for setting up this kind of BOGO sale (instead of bundles) and saved me a boatload of time! Very grateful for this superb and prompt support!

Geneva Fine Art Supplies
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:26 gün
4 Temmuz 2018 tarihinde düzenlendi

can not build discount on homepage and collections,just works on products page,sucker

Igeer
Çin
Uygulamayı kullanma süresi:25 gün
5 Aralık 2018

Samuel in the support office helped me with my query and was extremely patient with me. I also noticed that he was extremely smart and tech savvy with how fast he handled our issue.

Thank you and definitely one of the apps I do not regret purchasing for the store.

BOWTIES & GENTS
Birleşik Arap Emirlikleri
Uygulamayı kullanma süresi:24 gün
12 Kasım 2017

This app is very usefull. Ive been using this for 2weeks and it looks impressive. Recommended for small business and bigger businesses online. Keep it up!

Road Home Shop
Filipinler
Uygulamayı kullanma süresi:24 gün
23 Kasım 2020

We installed this app for Black Friday and had some issues with it due to our Theme. Challi was amazing and provided super quick and immediate support and found the trouble that the theme was causing super quickly. Thank you so much!

WEAT EU
Almanya
Uygulamayı kullanma süresi:14 gün
BOLD yanıt 24 Kasım 2020

Thank you so much for the review. So glad that Challi was able to provide you with quick support. Wishing you a successful Black Friday and Cyber Monday!

24 Haziran 2017

Just learning how to you app, but must say that their responsiveness and customer service has been excellent.

D1 The Xperience Shop
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:23 gün
15 Eylül 2020

Hello Hello HelloHello Hello HelloHelloHelloHello HelloHelloHelloHelloHelloHelloHelloHelloHelloHelloHello

homeaticpk
Pakistan
Uygulamayı kullanma süresi:Yaklaşık 17 saat
6 Ocak 2017 tarihinde düzenlendi

I had this app installed on 2 stores for Black Friday. Had to uninstall it 30 minutes after my sale started as it was not working as it was supposed to.

Had been testing them out for about 2 weeks and all the edits I had made on one store, kept copying over to my other store. I thought I was hallucinating.

They acknowledged the issue and blamed it on something about L Frame. They said I could only make changes to one store at a time ( I had both stores open in different browser tabs). It was a pain in the butt to do because both stores are exactly the same, just set up for different currencies.

I moved ahead anyways and tested and tested and tested to make sure everything looked good.

At midnight on Black Friday the app basically crashed. My social media and inbox was a mess with customers complaining that:
1. discounts weren't showing up on product pages.
2. when the discounts did show up, they disappeared by the time customers were ready to check out.

For some customers, worked perfectly fine.

At the end of it all, it turned into a huge administrative headache that we didn't need and didn't do as well as we'd predicted. We believe that this app is the cause.

We historically have just used promo codes for big sales, but wanted to avoid the headache of "I forgot to use the code" and wanted to do sitewide, timed sales.

Cleaning up the Bold mess was an even bigger mess that we're STILL dealing with as customers are receiving their credit card statements.

A few days later I contacted their support to express my disappointment and asked for a refund, they agreed to do so and said it would be done in 10 days or so. I contacted them again after not seeing the refund, they said to check again Dec 25 (????).

As of Jan 5, 2017, I STILL Don't have a refund.

Update Jan 6th. Finally received my refund

Kinkycurlyyaki 3
Kanada
Uygulamayı kullanma süresi:22 gün