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They do not know what they are doing. I asked them questions and they say let me send you some literature. Instead of answering the question. I was unhappy with the service during the trial and I deleted it before the trial ended but the sale is still going on, even though I have written to customer service four times in the past 6 days. I get an email they are going to help me but they dont. I am in bold Hell.
Hello there, I just wanted to thank you for sharing your thoughts and experiences, as it helps us evaluate how we are handling inquiries and requests. We like sharing our Help Center articles as it can be helpful to understand what went wrong, and how to fix it in case it were to happen again in the future! We're very sorry you found this to be avoiding answering the question.
We are very dedicated to getting this all resolved for you, and I'm very sorry we have been having some difficulty connecting via phone! I'm hoping that our specialists can connect with you today in order to get this sorted out, so that you no longer have the app on your store as per your wishes.
It worked just how I expected it! It's a bit pricey but worth it. I was looking for an easy option and Bold Discounts was perfect Thanks.
Great app - easy to use and works beautifully, both the Discount App and the Sales Icon app! Thanks!
I used it but GUI needs to do an update. Many things are hidden and not able to visible while setting up discounts
Thank you very much for your review. We really appreciate any feedback you can give us on how to improve their user experience of our app.
I am using this app for Black Friday Sale and it is performing pretty good. I suggest you use this app immediately.
Awesome app. Very much worth the $99. Huge asset to your store.
The Earphone Guy LLC: https://www.earphoneguy.com
The app does what it says and looks great on your site with the red sale tags and the crossed out prices. New users please test on one collection first before you put your whole store on sale because somehow my discount was applied twice, So that was a bit stressful.
After reaching out support I received an almost instant reply and very prompt responses followed by a solution. I would definitely recommend this app if not for its function, definitely for it's support team, they are friendly, informative, and very helpful.
Excellent App , with a little work you can make it work with zoom apps to ! this app made my life easy and can boost sales by daily deals and wholesales ! I just in love with this app ! It have everything you need ! a timer and icons ! thanks
I'm sure this app is useful for smaller shops. Unfortunately, we found it to be very inconsistent and unreliable. Support is very slow and there are features that don't work the way they claim. Shops with collections carrying more than 50 products aren't going to have a good time.
I was very hopeful when I first found the app but left after the free trial to find a more reliable solution.
Hi there, I just wanted to apologize that you have had a bad experience with our app and our support. We certainly do not want our customers to have a poor experience when working with us, and we sincerely apologize!
Unfortunately, we weren't able to find any correspondence with you aside from this review. Our specialist, Guri, has reached out to you via phone and email in order to see if we can get to the bottom of the issue, as he mentioned that the installation was not completed by our ROBO installer or by our installation experts.
We hope to be able to get in touch with you!
Seems to work OK, been having some trouble with the BOGO option that we bought it for and found out we have to buy another app to make them work together.
Have e-mailed tech support and waiting for a response
But looks like it will be able to do great things!!