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Had an issue with customizing some filters, the app was no longer working correctly with our theme. Reached out to support - it took a couple back and forth emails but they very much tried to fix my issues. Email them if you run into issues and they will get back to you.
I appreciate working with an app that really tries to help!
Very useful and user friendly app. Very good customer service and very responsive. Helen has been answering all our concerns to satisfaction.
Great app, wonderful support! They integrated filter and search to my store perfectly as I asked, understood me very well! Recommended!
Having a great app that helps you to achieve desired function in order to grow your business is useless without a well-trained and responsive after sales support team, luckily, we found both with Globo Software Solutions, they not only have a great app that really speaks for itself, but they also have a very responsive support team, who understands how crucial it is for their customers to solve their app related problems on a timely manner. We must say Customer Service at its finest, a job well done! Kudos to the whole Globo Software Solutions team! Specially to Helen, Sarah and Hong Tran! :)
They have a very efficient support service. When I have needed it, they have responded very quickly and helped in everything we need.
Just installed few days ago. I loved the features and the freedom to adjust the layout preference. Amazing CS support. Had some problem and the issue was resolved in a few hours. Super easy and convenient app and service.
Support, particularly Helen are fantastic and very quick to help. Always quick to respond and resolve anything.
Customer service team goes beyond the need to help their customers. First off, the app has helped customers shop our wide array of products. Helen was a great help!
Great app, I have been using it for over a year and find it easy to use. The support team is very helpful and responsive.
I was looking for a way to easily add sortable filters to our store. This worked perfectly. And the live support within the app is top notch. Their team helped me diagnose and solve a problem in real time. Exceptional.