Smart Product Filter & Search
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Hi Steven,
I really appreciate your support and quick responses throughout the process. You were very helpful, solution-oriented, and made everything much easier for us.
The app is working well for our needs, and your assistance made a big difference.
Thank you for your time and effort — keep up the great work!
Best regards,
Search on web mobile stopped working completely. This impacted our conversion drastically. We contacted them via form in the app and via email. No reaction.
By now, we have received the first reply: it is the weekend and the development team is only available during Vietnam office hours.
I recommend strongly to stay away from this app as they don't seem to understand what it means if your search breaks and they definitely won't fix it during non office hours..
We needed this app for a few features. Very customizable to fit our exact needs. Was a bit technical for us to set up but there support team was great and helped us set it up. Also they always got back to us within 24 hours.
Spencer Young
Wilson Bros Gardens
Stopped working all of sudden yesterday and none of the collection pages were loading affecting conversions. Had to disable the app. Extremely disappointed
A powerful app with great support! We changed to a different theme and needed some tweaks to make the app work the way we wanted. Clara was helping us out with fast replies and soon the app was working exactly as we wanted with our theme.
Simple and really flexible app -- got great custom implementation support from Clara. We launched a new Shopify site using a custom 3rd party theme for Shopify. We've used the app for a good while and found it easy to expand out filter options over time. We have a very large amount of SKUs, so we need a lot granular filters that can nest easily within different categories by both tags and collection. There was a visual bug with the app's product/collection card layout overriding out new one and the team quickly made some tweaks for free. Clara was the team member who helped; super quick response time (less than 10 min back and forth email chat). Recommend for stores with similar filter needs.
Fast, knowledgeable, and genuinely helpful, no copy-paste replies, just real solutions tailored to your store. Every request was handled quickly and professionally, making the whole experience smooth and stress-free.
If great support matters to you, this app is an easy choice. 5 stars.
"Quiero agradecer especialmente a Clara por su excelente ayuda. Tenía un problema técnico complejo con la jerarquía de etiquetas SEO (cambiar títulos a H3) y ella lo gestionó de forma impecable. Me habilitó el acceso a los archivos necesarios y me guio en todo el proceso. Un soporte de 10, rápido y muy profesional. ¡Gracias, Clara!"
It's a truly useful app. It's professional at filtering. They've even implemented the most challenging feature, filtering using shopify metafields. This feature isn't available in most apps anyway.
More importantly, it has a team that's fast and resolves all your issues. I sent maybe 20 emails a week. They handled everything I asked for without any problems. Thank you so much.
Thank you Clara for this. She helped me resolve my issue constantly for a week, thank you so much.
La aplicación es muy buenas lamentablemente no se sincronizaba bien con mi tema pero el soporte técnico ha sido excepcional, han logrado que funcione todo perfectamente.
Muy recomendable!