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The app is amazing. We've been using it for more than 2 years. The support is always on time and helpful.
Smart Product Filter and Search is a must have with great features and even better support! They really go the extra mile to help out their customers. I personally experienced this when I reached out with an odd request for help customizing the app with a special feature suitable for our theme. They listened carefully and provided the perfect solution. It was implemented almost immediately. They were always fast with email communication. I feel they went above and beyond in providing an exceptional experience for us. You can be sure they'll be there to support you with anything you need.
So pleased with the help offered by Helen when I had a display issue on my website after changing settings in the smart product filter. She resolved my query and went on to help me make the change to the set up that I wanted. Brilliant and fast. Thanks!
The application performs exceptionally well, exceeding expectations in both functionality and user experience. Furthermore, the customer support team deserves commendation for their outstanding service. We were atended by Helen, and she address updates and resolve any issues with remarkable punctuality and efficiency, contributing significantly to the overall positive experience with the app.
Amazing Service . Helen was able to set me up right away and help me any issues I was facing when I first set up.
Highly recommended app
Helen was extremely helpful in resolving my query. It was done fast and executed perfectly. Thank you so much Helen!
this had a massive impact on my page load speeds, so much so that it made my site unusable in some instances. when I flagged the issue to support all they said was that they couldn't replicate it on their end. I have 100+ screen recordings via Clarity that show the issue on customers' machines.
Quick fix and reply, super recommended!
We did not end up using this app due to the nature of our website but their support and clear answers were outstanding.
The app has abundant filter features, and what surprised me most was that the support team being extremely helpful! They respond and fulfil my requests in time, mostly within 1-2 days! They helped me developed quite a few customised app features, and they also answered all my question with great patience.