Smart Product Filter & Search

This app is incredibly useful and great *when it is functioning properly*. By far the best option I was able to find in the app store. However, time and time again I am running into issues with the development team. Each time I request a relatively simple fix, not only is the problem not fixed, but a whole slew of new problems are created. This is now the second time this has happened to me with this app. The first time we managed to get everything sorted after over a month of back and forth/constant issues. It was very time consuming and frustrating, but ultimately I was very happy with the end product. Now several months later I am having some new issues and running into the same headaches as before where each time I ask them to fix something they just end up causing a handful of new problems. I'm not sure what the disconnect is here but I'm really hoping that my current issues can be fixed in a timely manner. I just had to spend an entire working day going into my theme files and fixing code that they altered which resulted in the mobile view layout of my store being unusable. Very disappointed at the moment but hoping that they will redeem themselves and I can come back here and change my review to 5 stars. I desperately want this app to succeed as my storefront would not be the same without it, but they need to be better with development support across the board. An app that I pay for should not be causing more problems than they fix per each help request.

This app is a must have with great features and even better support! We needed an auto part fitment with year, make, model with custom theme drop-down filter, which worked by using product tags. Helen was able to get the custom modifications done in a short amount of time. Superior customer service, and a very valuable app for our business. Helen has been instrumental in helping us setting up this app as well as other search features. We are very pleased with how it works. We do not have any conflicts with other apps being used, which we've experienced with other search fitment apps in the past. A+++

I am very happy with this app so far. I have tried other search and filter apps and this one is very simple and easy to use in comparison. Their support team was very quick to customize the UI to match my store as well.

I have been using Smart Product Filter & Search for a few months now and I am very happy with it. They support very fast and can customize whatever you want to display on the store

Amazing Plugin. The app works based on our requirement. And the support team especially Helen helped us whenever we are stuck in some issue.

It's a really user friendly app, that helps you customize your filter & search engine. Really useful when you have a bigger webshop. Also the support is really smooth Helen was really nice and helpful :)

Great team, great app, the support is absolutely amazing, they solved every single request.
Everything looks and works as intended.

Yeah! I totally recommend them. The app works great and support responds extremely quickly and helped me customize it to my needs. They are wonderful.

I received very attentive support from Helen.
I am very satisfied.
Please keep up the good work!

Really helpful when I ran into an issue with prices showing when I wanted products to be price on quote only they solved this problem quickly for me.