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If you want terrible images and your site speed to slow down tremendously. Then this app will be right up your ally. The reports never work and after over 6 months we can't attribute one sale to this APP. Poor Customer Service. Very difficult to use and they are constantly changing the app that it's impossible to intergrate with Shopify. Not worth the money. I held back from writing this review for over 2 month now and nothing has changed. I would not reccomend this app to my worst enemy.
Hi there,
Thank you so much for taking the time to share your thought with us!
In order to make sure we meet your full expectations from our app and deliver an even better service experience, our team has fixed the issues you raised with us and waited for your feedback. Customer satisfaction is our top priority and we encourage you to let us know if there's anything we can do for you.
We hope to hear back from you soon and be sure that we are always here to assist you at all times should you have any concerns, clarifications or questions.
Kindest Regards,
Boost team
We have faced issue on collection page infinite loading and its been 2 days we are trying to contact the app support to get this solved but unfortunately the support reply is too slow and the issue is still there. Using paid app and not getting proper support is lacking from their end
Hi Ellie Junior team,
Thank you for your feedback!
We understand the importance of providing timely support and sincerely apologize for any inconvenience caused.
We have successfully resolved the infinite loading issue within the same day and have also responded to your email. However, it seems the notification email was sent to the registered store email address, which may have caused a misunderstanding. We have now resent the response to the email address you provided. Please review our response at your earliest convenience and let us know if you need any further support, we are always here to assist you!
Kind regards,
Boost team
So easy to use!
The boost team has put out a very capable app and the team is very helpful and quick helping with any theme compatibility issues etc, highly recommended!
Le service technique est très facile à contacter et ils sont très réactif et professionnel ! Merci.
Hi there,
Thank you so much for taking your time to leave this feedback!
We are so happy that our customers enjoy what we do. We hope that your experience at Boost will keep being awesome and look forward to making it even better in the future!
Please feel free to reach us anytime. It is always a pleasure to help you.
Warmest of regards,
Boost Team
I love this app! It is the only app that met all my requirements for filtering. The support has helped me out several times - really fast and helpful
I am very satisfied with the application. Not only does it look great, but it is really fast and has improved the e-shop in terms of SEO. The support works great - we wrote over 40 emails in a week, where they helped me set everything up correctly and integrate it with my requirements. 5 stars out of 5! good job!
Their support team is fantastic, they are extremely helpful and prompt with their answers.
This app excels in its ability to filter and search efficiently, with a diverse range of feature set filters available to users. One standout feature is the exceptional boost support provided, ensuring that assistance is readily accessible for addressing any concerns. The boost support team's expertise and dedication to helping users shines through, offering invaluable guidance and ensuring a smooth and hassle-free setup experience. With its robust filtering capabilities and reliable support, this app is a top choice for those seeking an intuitive and effective solution for filtering, searching, and personalized support.
Hello there,
We're absolutely thrilled to receive your positive feedback and kind words about our app! It's fantastic to hear that you find the filter and search features efficient and diverse. Our team has worked hard to create an intuitive and effective solution, so it's incredibly rewarding to know that it meets your expectations.
Our dedicated team members take pride in offering exceptional assistance and ensuring that users have a smooth setup process. Your recognition of their expertise and commitment means a lot to us.
Once again, thank you for taking the time to share your thoughts. We truly appreciate your support, and we're here to help whenever you need us. If you have any further suggestions or questions, please don't hesitate to reach out.
Wishing you continued success with our app!
Warm regards,
Boost Team
Great support thanks!