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We have had a very good experience with their support. Great app, looks awesome on our site once implemented.
This app is perfect, really easy to use, really clear, and really powerfull ! I need some adjustments like add this, remove that, and the team is really helpfull, professionnal and amazing ! A must have if you need to filter yours products, and a search fonction really powerfull ! Thanks to the team !
I have decided to update my review since the problem has been fixed. I really do like this filter. It is clean and easy to use with some powerful features in comparison to the others out there. Truly a 5 Star app.
My only quirk (and this may have been an isolated situation), being that this is a paid app and more pricier the other ones here, I would say that the communication factor when there is an issue needs to be better handled. Just some clear direction of what is the status and what is the estimated time to resolve an issue. I understand they may have limited staff but at least tell me 24 hours turnaround. This may not happen too often since I am sure this app works 99.9 percent of the time but even more reason to provide excellent customer service with minimal issues.
Again, I still believe this is a 5 Star app. I recommend it to everyone who needs a powerful and efficient filter for their store. Thank you for making this available. Check the filter out on my store at Nothingbutsounds.com
Hi,
Be aware that this could seriously damage your keyword rankings.
The app uses ajax but does not use pre-render which causes a lot of headaches.
You can read about a similar issue from a leading SEO agency which covers the subject in detail.
https://www.distilled.net/resources/prerender-and-you-a-case-study-in-ajax-crawlability/
The app is very fast and appears to work great but your organic search efforts will be hugely hindered.
Thanks
This app has been great, one of the best for mobile websites. I just started using it and their developer has been very helpful on helping me set up the filter.
The app is what every site needs. It gives a great detailed view of the categories and sub-ones. It is easy to load and navigate. What is more, their support is excellent, polite with proper English speakers.
Hi there,
Thank you so so much for giving us such a brilliant 5 star review! We are delighted that you are seeing the benefits of using our app everyday and the value it's bringing to you and your business.
We are insanely proud of our Customer Service Team and it's clear to see that you have experienced the top level of service they supply. As always, if there is anything else we can ever help you out with then please do let us know!
All the best,
Boost Team
The App helps you a lot with your products. The technical team will support you asap and all the way until you get what you wanted. A super team that respond quickly, resolved your issues asap, a satisfied customer here.
Hi there,
Thank you for sharing your experience with our app. We're overjoyed to learn that you are seeing the benefit of using our app and that our support team is hitting the mark. Our dedicated staff will be pleased to learn of your high praise.
Thank you for choosing and trusting us as your partner in your journey. We are all around to help and wish you every success.
Sincerely,
Boost Team
I got this app because I believe it is the best app for filtering products and creating custom filter trees. I had a small issue setting up the app to work in my store, and BoostCommerce's customer support replied to me quickly and had my issue resolved within the day. I am very impressed with their support and their app.
Awesome app and excellent Support! They fixed every request we asked for. The App is awesome, it does exactly what we wanted in our site.
So so good, integrated perfectly with my 2.0 Shopify Theme and exactly what I was looking for. So easy to setup Custom Filters, the whole interface is a breeze to use. I tried the live chat, and they answered in less than a of minute and talked me through how to set things up and answered all my questions. This is going to improve my store no end.
Hi team,
It is such an honor and great pleasure to learn the positive impact that our app has brought to your business. Thank you so much for taking the time to write this amazing review!
With your compliment, we know that our hard work has been paid off. We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day.
As always, please don't hesitate to reach out to us if there is anything else we can ever help you out with. We are only a message away.
Wishing you continued success!
Boost Team