Recenze (1 943)

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 94 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
27. červenec 2019

Very good app. Easy to use and the support is good...................................................

Guitars On Main
Spojené státy
Doba používání aplikace: 12 dny
7. říjen 2019

A great app to use for product filters and search just as the title says. I was a bit worried with installation but, support was immensely helpful. Will D with BoostCommerce when above and beyond to get filters working as expected. This is a must have app for stores looking to expand and provide a better filter and search capability within their site. Thanks BoostCommerce!

Azteca Soccer
Spojené státy
Doba používání aplikace: 12 dny
Vývojář Boost Commerce odpověděl 31. říjen 2019

Hello,

We are more than happy that our team could be a helpful partner to support you along in your journey. We cannot say thank you enough for choosing our app and putting your trust in us. Your kind words keep us motivated and helped us continue to deliver great experiences consistently.

Sincerely,
BoostCommerce team

3. květen 2023

Words can't express how frustrating and excruciating Boost Product Filter & Search has been to deal with. 50 emails back and forth of issues their app has caused on our website and their support is still going in circles. This has been going on for 9 weeks and still not resolved. The Boost app for 9 weeks has shown incorrect sale prices on our website (-1350 on sale, -500 on sale, 50% off when something is 30% or not showing on special at all, prices and numbers are all wrong) which is false marketing, unethical and makes our brand look misleading and ruining our online business. The fact this is still going on is unacceptable, and i have requested multiple times to speak to a manager and never been contacted. An ecommence app with teams of support who know nothing about ecommerce. No one knows what they are doing.

Chewy Chews
Austrálie
Doba používání aplikace: 11 měsíci
Vývojář Boost Commerce odpověděl 3. květen 2023

Hello team Chewy Chews,

Please accept our sincerest apologies for the inconvenience this has caused you.

Our team has investigated your concerns and reached back to you on our current email thread with your Managing Director, with all the necessary information. Kindly check it and respond to us in your most convenient time.

Once again, we sincerely apologize for the inconvenience and hope to hear from you soon.

Cordially,
Boost Team

5. červenec 2022

Intuitive design, lots of options to make the filters with your store. Support is awesome too, they removed a feature I didn't need from my store in under 24 hours

thedieseldudes
Kanada
Doba používání aplikace: 12 dny
Vývojář Boost Commerce odpověděl 6. červenec 2022

Hi there,

Thank you for your feedback! We pride ourselves in giving the best experience to our merchants and we feel overjoyed that you enjoy that much!

Please don’t hesitate to reach out to us if you have any further concerns. We are around here to assist.

All the best,
Boost team

Datum úprav: 31. březen 2021

UPDATED After writing the review the tech support fixed my issue and the website is working fine. Hopefully the filter wont break my website again and customer support helps. Thank you

OFFHANT®
Spojené království
Doba používání aplikace: 11 měsíci
Vývojář Boost Commerce odpověděl 31. březen 2021

Dear Mina,

Thank you for taking the time and giving us your feedback.

Our technical team will look into it and inform you as soon as possible a better solution for your concern.

Also, please let us know should you have any other questions, we are always around here happy to help.

Warm regards,
Boost Team

3. duben 2017

Tony supports his product even in the Trial period (and after of course). The filters worked exactly the way I wanted and were straightforward to set up.

I was originally planning on trying all the filter programs, but didn't bother due to the ease of set up and great support.

Avida Healthwear Inc
Kanada
Doba používání aplikace: 11 dny
Datum úprav: 31. květen 2023

V3 is a disaster
Boost was so good, a bit detrimental on performance (which they wouldn't acknowledge), but overall had lots of positive features
V3 came along and completely destroyed it. The trial was great, the AI was performing so-so but it was learning. But then they forced an update where the product block on collections became a widget, rather than just replacing filters.
This is an absolute disaster for anyone using more than one template for collections. I really think they should have anticipated this, but they didn't. I'm not sure why this wasn't a forced update in the trial but then it was in the release version. Feel duped into upgrading. Now paying for upgrade but had to go back to V2. Will probably switch to Algolia.

Yes Bebe
Spojené království
Doba používání aplikace: 12 měsíci
Vývojář Boost Commerce odpověděl 19. červen 2022

Hi there,

Thank you for your kind cooperation while we worked out a solution to address your concerns!

It has been a great pleasure working with you, and we are pleased that our prompt and efficient assistance has resulted in a great experience for you.

If there is anything we can do to optimize your site, please don't hesitate to drop us a line. We are more than happy to assist!

Wishing you continued success,
Boost Team

28. říjen 2022

Punctual and professional assistance. The app also allows you to manage searches for very complex catalogs

Carismatix
Itálie
Doba používání aplikace: 11 dny
Vývojář Boost Commerce odpověděl 31. říjen 2022

Hi there,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Wishing you ever success!
Boost Team

22. srpen 2022

This app's is fully customizable and very efficient. The support team responds quickly to requests, which is very helpful when you are new to the tool.

amanda.com
Francie
Doba používání aplikace: 11 dny
Vývojář Boost Commerce odpověděl 23. srpen 2022

Hi there,

We would like to express our heartfelt appreciation to your kind words. We are delighted that our speedy and thoughtful service has resulted in a pleasant experience for you.

As ever though, please keep us updated if there is anything else we can do to assist you.

Wishing you continued success,
Boost Team

7. červen 2021

I installed this app a few weeks and ago and immediately loved it! The functionality is great and the search works perfectly. Unfortunately, due to an incompatibility with another app that was essential to me, I had to uninstall it, but Grace, my customer support representative was always super nice and helpful. Despite the fact that the developer team could not help me with my request, Grace always responded quickly and with great concern for my situation. Great support team and great app! Super recommended!

Officine Mattio - Casa Madre
Itálie
Doba používání aplikace: 11 dny
Vývojář Boost Commerce odpověděl 8. červen 2021

Hi there,

We are thrilled to know that our app has served you well and so sorry for the unavailable integration service with your requested app at the moment. Our team, especially Grace, would like to send their appreciation to you for sharing your thoughts about our service.

We look forward to providing you with the best possible service in the near future.

Wishing you every success,
Boost Team