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What a great app and even better support! All my questions get a clear answer, workaround or just a no. In this case it's immediately clear if something is possible or not. Even when I have complex questions this is the case!
Dear Elings Craftbeer Team,
We’re glad to hear that our support team has provided all the answers to your questions. We appreciate your feedback. Thank you.
Great support and always looking to help. Account manager too! Massive bonus.
Dear Beyond Retro team, your feedback is the real bonus for us especially our Account manager team. Thank you so much. We're here whenever you need us—just a message away.
Very poor support ! It doesnt work to add search bar section into main template...
Hi SmileDent Team,
Thank you for your feedback. We sincerely apologize for your recent experience.
While we responded within 5 minutes, we understand that it may not have met your expectations during a busy time. Our goal is to provide timely and effective support to all our customers, and we regret that we fell short in your case.
Our team has sent several follow-up emails to address your concerns more effectively. Could you please check your inbox and spam folder for that message? If you could provide more details about your concerns, we would be happy to assist you further.
We appreciate your cooperation and look forward to hearing from you soon.
Best regards,
Boost Team
This application is backed by an outstanding team, ensuring everything runs smoothly. The support is exceptional - thank you!
Thank you, ebebek-test-magaza team! We're delighted to hear that you're satisfied with our app and the support you've received. Ensuring everything runs smoothly for you is our top priority. If you ever need any assistance from Boost, don’t hesitate to reach out.
I have $300 of unpaid earnings in my affiliate account. I have sent you many emails requesting the release of the money, but I have not received any replies. You are continuing to ignore my emails.
This is the final email I will write to you. If I do not receive a response to this email, I will uninstall the app from my Shopify client stores.
Username: viwary@outlook.com
Hi valuable partner,
Thank you for sharing your concerns with us. We understand your situation and appreciate your efforts as an affiliate partner.
However, as we responded via emails and our chat platform; after reviewing your account, we found that you currently have 1 active referral only. According to our affiliate policy [https://boostcommerce.firstpromoter.com/], which requires a minimum of 3 active referrals for payout, your account doesn’t yet meet the threshold for commission disbursement.
While we must adhere to this policy to ensure fairness across all our partnerships, please know that your commission will be processed as soon as the required criteria are met.
We hope this clarifies the situation. Thank you for your understanding and continued partnership.
Best regards,
Boost team
I love this app because it makes my store so much easier to shop and customer service is stellar! The filters and search items are very customizable. The help tutorials cover everything. 100% Happy with this app.
Thank you Select Trends Boutique, We're delighted to hear that our app has made shopping easier for your customers and that you're happy with the customization options. Your feedback is appreciated, and we're here to support you whenever you need us!
Very customizable. Customer team is always very responsive, and they will implement most changes for you.
Seri was great and helped me find a solution to my problem, quickly and easily. very happy with service
We have been using this app for several months now and are very satisfied. Most of all, we appreciate the speed and helpfulness of the customer support team, who are always ready to fix small bugs that may pop up over time.
I've been using the Boost AI Search & Filter app for a while now, and I'm thoroughly impressed. The app is incredibly easy to use, making it simple to set up and customize for my store's needs. What stands out even more is the support team—every time I've had a question or needed assistance, they've been enthusiastic and quick to help. It's rare to find such a combination of excellent functionality and outstanding customer service. Highly recommended for anyone looking to enhance their store's search and filtering capabilities!
Thank Biblio Bloom team for the review. We're thrilled to hear that you're satisfied with Boost AI Search & Filter app and that our support team has been able to assist you enthusiastically and efficiently. Your recommendation means a lot to us, and we’re excited to keep supporting your success!