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Really good app, usefull tools, easy to understand.
More ? The support is one of the best i have seen in a long time, always ready to help and make you evolve on Shopify subjects !
Hello,
Thank you so much for the kind review! Our team works hard to make sure that merchants feel supported.
We wish you the best with your endeavors & See you around!
Boost team
We've always struggled to find a decent app to use for filtering on Shopify. This app is by far the best we have used. Very easy to set & looks amazing. It also loads quickly. It just works!
Hi team,
Thank you for the awesome review that made our day. We are so grateful for the trust you’ve placed in us.
We take pride in developing a user-friendly app that can relieve merchants of as much technical hassle as possible. Your kind words really inspire the whole team to work harder!
Thank you again for choosing Product Filter & Search. We are just an email away if you need anything.
All the best,
Boost Team
Well the app doesn't work perfectly in my store, but the supports are so very helpful with this problem and now it's work perfectly thank you.
Hi team,
Thank you for your faith in us and your willingness to share.
We are grateful for your cooperation in resolving the issue, and we are so happy that you are now satisfied with the app. Please let us know what we can do for you in the future, we are available at all times.
All the best,
Boost Team
The support I received was simply superb. Very quick resolution to my issue from skilled people who understood my needs. I highly recommend the App and Team behind it.
Hi there,
We are happy to be a part of your flourishing business! Thank you for letting us know that you are having a pleasant experience with the functionality of our app as well as our customer support. We'll do our best to keep it up!
As always, it is our pleasure to help with any concerns you have.
Sincerely,
Boost Team
We use this app to manage our filter and collections page - it looks great and works like a charm! They also have the most helpful and responsive support team I've come across on Shopify. You won't be disappointed with them!
This app provides us with brilliant filters for our collection pages. also anytime we update ur theme, the customer support is second to none. They are so responsive and also deliver results
Words can't express how frustrating and excruciating Boost Product Filter & Search has been to deal with. 50 emails back and forth of issues their app has caused on our website and their support is still going in circles. This has been going on for 9 weeks and still not resolved. The Boost app for 9 weeks has shown incorrect sale prices on our website (-1350 on sale, -500 on sale, 50% off when something is 30% or not showing on special at all, prices and numbers are all wrong) which is false marketing, unethical and makes our brand look misleading and ruining our online business. The fact this is still going on is unacceptable, and i have requested multiple times to speak to a manager and never been contacted. An ecommence app with teams of support who know nothing about ecommerce. No one knows what they are doing.
Hello team Chewy Chews,
Please accept our sincerest apologies for the inconvenience this has caused you.
Our team has investigated your concerns and reached back to you on our current email thread with your Managing Director, with all the necessary information. Kindly check it and respond to us in your most convenient time.
Once again, we sincerely apologize for the inconvenience and hope to hear from you soon.
Cordially,
Boost Team
Great support from Will to guide us through upgrading the app. Also, he was very helpful to resolve issues we had with our multi-languages app integration.
Hello team,
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We look forward to seeing you around.
Wish you continued success.
Boost team
They really do customization for any collection pages. They finished the work very short. Very appreciated!
I do not like, that the app wants the entire order and client information, although this is not required for a product and search filter!
This data is most likely sold and therefore I cannot recommend this app and this kind of data greed!
Dear valued customer,
Thank you for taking the time for giving us a review!
Please understand that we take the Privacy matter seriously. We wish to be clear that our app does not read/store and sell the personal data as well as other information of the customers.
Regarding the Order permission, it is required for the Analytics feature to see the search/filter performance that contributes to your sales. From the analytics feature, you can optimize your product listing and structure to increase your conversion rate. Besides, customer personal information in orders is opted out during webhook processing. No store customer's personal data are being sent over to our app.
Furthermore, as transparently clarified in our Privacy & Compliance Policy of Boost Commerce document (https://help.boostcommerce.net/article/341-privacy-compliance), our app provides a setting for you to disable the Analytics feature and Orders permission. In order to do that, please follow this guide https://help.boostcommerce.net/article/488-how-to-enable-view-orders-permission-for-analytics
Your data are firmly secured with us, we only use these data to make the app work on your store and have transparently published these in the Privacy Policy (https://boostcommerce.net/pages/privacy-policy), Data Processing Agreement (https://boostcommerce.net/pages/dpa) and GDPR (https://boostcommerce.net/pages/gdpr) on our website. This has been explained in the onboarding process when you installed the app and accepted those terms & conditions.
We've reached out to you via email to address your concerns in details, please feel free to share with us should you need further support on this matter.
Thank you and we look forward to hearing from you soon.
Boost Team