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I left a 5 stars reviews in the past, because their customer service is excellent and the app is very easy to use. When it comes to charges, though, they are not so excellent. I would be happy to pay whatever the charge if they bring me business, but as a matter of facts thay have charged me for something has nothing to do with their business. For example, I set with them a Minimum spend amount ...
Thank you for sharing this review. We’re sorry to hear that you changed your mind about the app. However, we have provided the facts of this case several times, and ...
hey're scammers. They force me to activate features that I didn't activate and it's impossible to deactivate them. They charge me money for it and won't give it back.
Hi,
We're sorry to hear about your recent experience with us. We have reviewed your account and noticed that you enabled some of the suggested scenarios, which have started ...
They indicate that the basic price is $9.50 but it is not, it is really $14.50.
Change the price and do not cheat, I hate these companies that put hidden prices. I proceed to remove my subscription.
Hi,
Unfortunately, this isn't correct. After checking your account, you were subscribed to an older plan version which was priced at $14.5/month. We changed the basic price ...
They promisse features within a deadline of week and they never endup on delivering it. This is a terrible bundle plugin and the customer support is by far the worst we've encoutered so far.
We are sorry to see that you decided to leave this type of review although we did everything we can to explain that we are building the next version of the app which will ...
It was the worst possible experience. I will write in detail later.
Hi,
We checked your account and it looks like we addressed your issues fully regarding a translation that you requested and image ordering in the widget. Our support team ...
370$ per month for bundle plug in? you guys are crazy, thanks but no thanks
Hi,
Thank you for the review. We are sorry to see that you left this review even before actually seeing the PickyStory platform as you never completed the installation.
We ...
This is app has really given me pain in my butt. I told them to solve a issue I was facing after turning one off there option they weren't able to do that and told me to do so... What kind of support is this who tells there clients to solve the issue by there own self's?
Thank you for your review.
We are sorry you didn't have a positive experience with us lately.
We just contacted you to hop on a call and solve this issue with our technical ...
Revealing the truth behind this app!! I dont usually write review for apps but because this one has such a high rating, which duked me into downloading the app, I am going to leave 1.
This app tagged all of the sales that my store generated and claims that the sales are from the app. I would have generated these sales without this app. Then tried charging me $50 a month, additionally they take 1 ...
Hi,
We're sorry to hear about your experience with our app. PickyStory is designed to boost your store's revenue through various upselling and bundling tools. The app's ...
Please do not bother to install this plugin if you have a multi language Shopify store. When switching languages the plugin only works for the main language of the store and does not work for the other languages.... How is this even possible in 2024?
Thank you for your review. We checked your specific case where you asked why PickyStory’s deals aren’t automatically translated on the Dutch pages in your store. After ...
Changed our shipping options to give free overnight shipping for free to anywhere in the world and free ground shipping as well which we do NOT offer. We lost a lot of money due to this. It also decided to make random products and post them without my knowledge. Terrible app, I never touched anything to do with shipping just wanted to test out the looks of it and then uninstalled after I found it ...
Thank you for your review. We apologize for any inconvenience caused. It seems you've enabled the "Spend X Get Y" feature along with the free shipping option during the app's ...