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The experience has been extremely disappointing. Product has a lot of bugs in terms of look and feel, and internally some basics are not put in place.
Thank you for your feedback. We are sorry to hear that you didn't get the expected experience from our product. We checked that case and it looks like you didn't enabled the localization toggle to enable translations.
Our team reached out to you and we hope to solve it quickly togheter.
Thanks,
PickyStory team
They indicate that the basic price is $9.50 but it is not, it is really $14.50.
Change the price and do not cheat, I hate these companies that put hidden prices. I proceed to remove my subscription.
Hi,
Unfortunately, this isn't correct. After checking your account, you were subscribed to an older plan version which was priced at $14.5/month. We changed the basic price for new customers to $9.5 as we do from time to time to promote the app.
We invite you to contact us directly in order to solve your issue.
Thanks,
PickyStory Support
370$ per month for bundle plug in? you guys are crazy, thanks but no thanks
Hi,
Thank you for the review. We are sorry to see that you left this review even before actually seeing the PickyStory platform as you never completed the installation.
We reached out to you directly to offer further assistance.
The PickyStory team.
They promisse features within a deadline of week and they never endup on delivering it. This is a terrible bundle plugin and the customer support is by far the worst we've encoutered so far.
We are sorry to see that you decided to leave this type of review although we did everything we can to explain that we are building the next version of the app which will support displaying bundles on any page (the function you were looking for). As a business, you can understand that development is unexpected and sometimes take a bit more time. We updated you that the new version will be available in several weeks, but unfortunately, you didn't give us a chance to work with you on that. We are still welcoming you to reach out to us so we can make sure the new functionality will be integrated into your store.
Alex G.
It was the worst possible experience. I will write in detail later.
Hi,
We checked your account and it looks like we addressed your issues fully regarding a translation that you requested and image ordering in the widget. Our support team reached out to you to update you about it.
We are sorry to see that you felt this about the experience with PickyStory. We reached out to you again to see if we can help with anything else.
PickyStory team
Please do not bother to install this plugin if you have a multi language Shopify store. When switching languages the plugin only works for the main language of the store and does not work for the other languages.... How is this even possible in 2024?
Thank you for your review. We checked your specific case where you asked why PickyStory’s deals aren’t automatically translated on the Dutch pages in your store. After reviewing the pages and confirming with our technical team, the agent explained that you are using an app for auto-translating your Dutch page URLs, and this app isn’t integrated with PickyStory. There are thousands of apps in the app store, and naturally, we can’t integrate with each one of them. PickyStory supports multiple languages and currencies based on Shopify’s API, and we are integrated with more than six leading translation apps.
Our team has reached out to you to offer alternatives and other potential solutions.
Thank you,
The PickyStory Team
This is app has really given me pain in my butt. I told them to solve a issue I was facing after turning one off there option they weren't able to do that and told me to do so... What kind of support is this who tells there clients to solve the issue by there own self's?
Thank you for your review.
We are sorry you didn't have a positive experience with us lately.
We just contacted you to hop on a call and solve this issue with our technical team
PickyStory team
Revealing the truth behind this app!! I dont usually write review for apps but because this one has such a high rating, which duked me into downloading the app, I am going to leave 1.
This app tagged all of the sales that my store generated and claims that the sales are from the app. I would have generated these sales without this app. Then tried charging me $50 a month, additionally they take 1% of revenue!!! WHAT A SCAM THIS APP IS
Hi,
We're sorry to hear about your experience with our app. PickyStory is designed to boost your store's revenue through various upselling and bundling tools. The app's pricing is determined by the amount of revenue it helps generate in your store.
We'd be happy to provide further explanation and work together to resolve any issues. Our team has reached out to you directly for further assistance.
Best regards,
The PickyStory Team
Changed our shipping options to give free overnight shipping for free to anywhere in the world and free ground shipping as well which we do NOT offer. We lost a lot of money due to this. It also decided to make random products and post them without my knowledge. Terrible app, I never touched anything to do with shipping just wanted to test out the looks of it and then uninstalled after I found it didn't suit our store. Had it for about an hour and it caused so much havoc.
Thank you for your review. We apologize for any inconvenience caused. It seems you've enabled the "Spend X Get Y" feature along with the free shipping option during the app's onboarding process. To offer further assistance, we've reached out to you directly via email.
The PickyStory team
When I want to install the app I get the peace of code:
{"detail":"No user matching this token was found."}