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Great customer service
Thank you for this incredible review. Keep growing with PickyStory!
The App has some very good potential. It has great features and looks pretty clean. It can get a bit confusing but luckily the customer support is super helpful and will help you regarding everything! One of the best customer services I have experienced so far... :)
Thank you for this amazing review. Keep growing with PickyStory!
Caused an issue with my theme and I had to uninstall everything and get a new theme. Got everything set up and went to reinstall this app, because I actually liked it despite the theme issue, and am met with {"detail":"No user matching this token was found."} and can no longer install it on my store at all. Wasted an entire night redoing my entire website just for this app and am met with this. Incredibly frustrating all around.
Hey,
Alex from PickyStory is here. I'm sorry to hear that you had an issue with re-installing the app. We checked your account and this happened because of a local cache issue due to uninstalling and re-installing the app right after.
The only thing you need to do is to clear your browser's cache before clicking on "Add app":
Windows - CTRL + SHIFT + R
Mac - COMMAND + SHIFT + R
Please feel free to reach out to us through the app's chat or at hello@pickystory.com and we would be more than happy to help you set it up.
Alex
Help Chat helped me a lot! Looks good on website, easy to apply on the store. It has a lot of different types of Quantity Breaks.
Thank you for this amazing review. Happy growth with PickyStory!
PickyStory not only has great customizable options to increase your AOV their customer service is stellar!
Thank you for this great review. Keep growing with PickyStory!
They promisse features within a deadline of week and they never endup on delivering it. This is a terrible bundle plugin and the customer support is by far the worst we've encoutered so far.
We are sorry to see that you decided to leave this type of review although we did everything we can to explain that we are building the next version of the app which will support displaying bundles on any page (the function you were looking for). As a business, you can understand that development is unexpected and sometimes take a bit more time. We updated you that the new version will be available in several weeks, but unfortunately, you didn't give us a chance to work with you on that. We are still welcoming you to reach out to us so we can make sure the new functionality will be integrated into your store.
Alex G.
Great cart page with alot of conversion optimization, would recommend it for anyone. The support is friendly and very quick
Thank you for this amazing review. Keep growing with PickyStory!
I have been searching for a bundle app that offers more customizations as far as the bundle as products. When I downloaded the app and chatted with Ugur Can, he was able to get me the customized look I have been searching multiple other apps for. Thank you for helping me. I will not become a customer with Bundles Upsell.
Thank you for this great review. Keep growing with PickyStory!
It was the worst possible experience. I will write in detail later.
Hi,
We checked your account and it looks like we addressed your issues fully regarding a translation that you requested and image ordering in the widget. Our support team reached out to you to update you about it.
We are sorry to see that you felt this about the experience with PickyStory. We reached out to you again to see if we can help with anything else.
PickyStory team
Great service and response! Easy to use app and great result. Thanks to Paulo for assisting to validate our proof of concept.
Thank you for this amazing review. Happy growth with PickyStory!