BSS: Product Labels & Badges

BSS: Product Labels & Badges

Recenze (1 200)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 96 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
16. srpen 2021

The customer service team is so helpful and quick! I'm enjoying this app to display when I have products coming back soon.

A Makers' Studio Store
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Tech Arms (by BSS Commerce) odpověděl 24. srpen 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

13. listopad 2023

The application is very useful and helps a lot in highlighting our products. The service and support has always been very attentive and very responsive.

Clube do Homem
Brazílie
Doba používání aplikace: Téměř 2 roky
Vývojář Tech Arms (by BSS Commerce) odpověděl 20. listopad 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

24. červenec 2023

great customer service, fixed a minor issue with how the badge was showing on the website very promptly.

Junior Kids Store
Nový Zéland
Doba používání aplikace: Více než rokem
Vývojář Tech Arms (by BSS Commerce) odpověděl 27. červenec 2023

Thank you for your rating!

We appreciate you recognizing our great customer service and our promptness in fixing the minor issue with the badge.

We are thrilled and appreciate your business.

6. červenec 2022

The app is very easy to use and has the right functionality. There were some display issues, but support was very proactive in fixing them.

MySecretCase
Itálie
Doba používání aplikace: Asi rokem
28. březen 2023

Out of principle, I never rate 4 stars, but I can say it is almost a 5 star rating because the help I received was almost instant and the communication was very easy with the support team. Jolie and Cao helped me resolve the bug like issue on my store front that came with the label. Very useful app and it has diverse settings so I liked it. Thank for helping me :)

madeathand.nl
Nizozemsko
Doba používání aplikace: 11 měsíci
Vývojář Tech Arms (by BSS Commerce) odpověděl 3. duben 2023

Thank you so much for your 4 star rating! We really appreciate that you found our agents to be helpful, and it's great to hear that you found the app to be very useful with its diverse settings. Our goal is to provide the best possible customer service, and we're happy we could help you with the bug-like issue. Thank you for your support!

1. říjen 2021

This app has some glitches/nuance to it but the support team was incredibly helpful and responsive in helping with my requirements

Ecoy
Austrálie
Doba používání aplikace: 8 měsíci
Vývojář Tech Arms (by BSS Commerce) odpověděl 1. říjen 2021

Thanks for your patience with the app and we're happy that the app works well now.

Please enjoy the app!

27. říjen 2023

Overall is pretty good. Does what we expected. We only use the badge feature now. The UI of the app can be more clean and user-friendly. But their support team is really good, quick response, resolved our problems quickly and well.

TEVADA Tarot
Spojené státy
Doba používání aplikace: 7 měsíci
8. srpen 2023

App is good, lost one star as it can be a little buggy in terms of caching and you do sometimes have badges/labels showing up in random places BUT I can't fault the customer service. Response within 30 mins always and usually a fix 30 mins later. Jena is particularly amazing. Reasonable value for money too. I recommend.

Boori UK
Spojené království
Doba používání aplikace: 7 měsíci
Vývojář Tech Arms (by BSS Commerce) odpověděl 11. srpen 2023

Thank you so much for your kind words!

We are glad to hear that you have had a good experience with our customer service and appreciate all the compliments about our agent.

We are glad to hear that you are recommending us and appreciate your feedback.

Datum úprav: 1. září 2023

App support team has been very responsive. Will continue to use!

Petite Dressing
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář Tech Arms (by BSS Commerce) odpověděl 7. srpen 2023

Thank you for sharing your experience with the app. It sounds like you've had some difficulty when using it and I apologize for the inconvenience.

We understand the importance of prioritizing customer service and strive to provide support during US business hours but currently have business limitations.

We appreciate the time you took to leave your feedback and thank you for your understanding.

29. duben 2022

Great app, top notch and reactive support. Special acknowledgement to Gigi, from customer support and Van Hoan the technician.

Honies et Bees - Ta trousse beauté bio
Francie
Doba používání aplikace: 5 měsíci
Vývojář Tech Arms (by BSS Commerce) odpověděl 6. červen 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!