BSS: Product Labels & Badges
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Very responsive and helpful people , quick to fix issues. quickly solved it. A++ service. highly recommended
This is a good app that does what it promises to do. We had some layout concerns because our theme wasn't completely compliant when I placed this app on our store, but this wasn't a problem at all. I needed a small tweak to make the layouts compatible with my theme and the BSS Commerce team was very prompt in responding to my chat and assisting me. The person who supports me in this matter is Jennie. She was very gracious, patient, and forthcoming. She and her dev Nguyen Van Ninh respected the schedules of my website and swiftly resolved our problem quickly and efficiently. The app is now flawlessly functioning on our website, and we are extremely satisfied with it. Thank you very much for everything. I would definitely recommend this app and this team.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
App so far is functioning as described. Had a few issues at the beginning, but thanks to the amazing help of Jena Nguyen and dev Nguyen Kim Tung and Hoang Ngoc Nhat , the issues were promptly fixed.
Thank you so much for taking the time to leave a 5-star rating! It is wonderful to hear that our app is functioning as described and that our support team was able to quickly resolve any issues you had. We truly appreciate your feedback and thank you for your patronage.
Dedicated support on fixing our specific issue. Big thumbs up to Jena, who's really responsive on assisting. Due to our customize theme, the label didn't show up directly, upon reaching out to support, Jena follows up in minutes. The team is really professional at problem-solving, whenever another problem occurred, they can quickly catch up and resolved correctly. Again, very satisfied with BSS, highly recommend!
Thank you very much for your 5 star rating and for taking the time to leave such an encouraging review!
We are thrilled to hear you are highly satisfied with our customer support and our team's ability to resolve your problems in a quick and professional manner. Your kind words mean a lot to us and thank you for your support.
The support help me solve my confusion kindly, The app works great, hope it can be very steady , thank you guys!
Very nice app! Not 100% compatible with my theme(s), but support has it fixed within 24 hours. Will continue using gladly it
Great thanks from Gigi and the team for your patience and understanding so far.
Sometimes, the app might not work with the theme and other 3rd-party apps in the first place, yet you know that our team is very responsive and all ears to your problems.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
The app in itself opens up a host of valuable opportunities and is easy to use. When we had a few challenges, only due to the complexity of our own custom theme, the support team including Jinny Nguyen, XuTho and Tien Loc did not rest until they had satisfied our requirement 100%. I cannot recommend more and intend to use on more of our sites.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
The app works perfectly. Stephanie and her team helped us install the app and made sure it works flawlessly with our theme.
Great APP! The support is amazing, everything you need help with they work really fast. Jolie helped us doing some code changes so the app works perfectly with our theme.
Thank you for your 5-Star rating!
We appreciate you taking the time to share your positive experience with us. We're glad you found our app great, our support fast, and our agent's help with code changes.
Had a minor pre-launch bug, and even with unfortunate timing with the office closed for holiday, they came in and took are of it late at night before we officially announced our site. Thank you much, happy with the app so far!