DECO Product Labels & Badges , Počet recenzí: 489

Great customer service and support.

Great customer service Rossie helped me fix a small formatting issue that was showing on a different app that i use in my store and fixed the issue within a few minutes, amazing!! Recommended!

Top klantenservice!

GREAT, EASY PRODUCT TO USE, JULIE AND ROSSIE WERE VERY HELPFUL WHEN WE HAD A THEME THAT THEY NEED TO TWEAK FOR US.

*Update 1/20/2024:
Adjusting from 5 to 3 stars for the moment. The label app is interfering with video play on the product image/video carousels again. When this app is enabled, it prevents one from playing a video, clicking it to go to Youtube, etc. This is a major problem affecting the UI/UX functionality. This was previously fixed just before I left my first review, but it appears since then that there could have been an update. I checked the other applications via process of elimination to make sure I knew which app was causing the issue before settling on it being DECO's app, as the videos only began working again once it was disabled.

Can this please be fixed? I suppose that rather than use labels, I can use Canva to update the product graphic design with the phrase "New" and uninstall DECO. I apologize, but I may do that.

Orig: (a couple of months ago)
Rossi was a great help coordinating with the DECO tech team to resolve a CSS code conflict wherein a product label was applying itself over all of the product image/video carousel images and causing functionality issues.

Even after I assigned it to only appear on the collection page, the label css was still interfering with the image carousel and limiting video play/pause functionality. Rossi understood the issue, was keen to confirm the end result I wanted for the label, and conveyed it to the tech team so they could productively and quickly resolve the issue.

As a developer, I know that sometimes there will be bugs in your program or unintended functions/issues - but it's how you treat your clients and work to kindly and properly resolve issues that matters at the end of the day. Rossi and the tech team are great and I'm thankful for their help because now everything works as it should :D

good and well， but will test in the next few days if got
problems ; )

The app works well, customer service is amazing and very fast to help.

The free plan has everything I'm looking for! Great support and very friendly & efficient! 10/10 highly recommend!

Speedy service despite the time difference, an effective app for badges. Thank you!

Great Support! Fast as formula one. Great to see how customer satisfaction can work. Thanks to Rossie and their team! 100% recommendation.