Arvostelut (171)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 94 % arvioista on 5 tähteä
  • 2 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 2 % arvioista on 1 tähteä
11. marraskuu 2022

Always fast with their responses and very helpful. Never had an issue with getting help with something, and usually the problem is me not looking hard enough but they still are polite and help without judgment at my mum brain

WildOathCollective
Australia
7 kuukautta sovelluksen käyttöä
BSSapps (by BSS Commerce) vastasi 12. joulukuu 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

6. lokakuu 2023

Had some initial issues with integrating into my theme, but Joy was so helpful in getting it solved! Only took a few days to get multiple issues fixed and now the store is up and running. Don't freak out if it doesn't install perfectly, just ask for help!

Unfinished Apparel
Yhdysvallat
3 kuukautta sovelluksen käyttöä
BSSapps (by BSS Commerce) vastasi 16. lokakuu 2023

Thank you so much for your 5 star rating!

We appreciate your positive review and are so pleased that our agent was able to get your issues sorted out quickly.

We are glad to have been of service and hope that you continue to have a great experience.

2. joulukuu 2022

I had a hard many time css the size options. I have installed this application on the websites.I use this app to help me provide 4th option to the custom-made products. I contacted the support team, and Joy was a supporter who helped me. It was amazing, she support me well with the position of the colour options .I got support from June Nguyen and Hoan PV they solve my issue with in hour for product cart adding issue. They under stand my problem very quickly and solve the issue. Thanks to them and complete BSS support team.

Kisna
Intia
6 kuukautta sovelluksen käyttöä
BSSapps (by BSS Commerce) vastasi 12. joulukuu 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

22. huhtikuu 2022

I was very happy with the additional support of the support team. I had a little bug on my website where it wouldn't show the picture in my checkout page. Within minutes I was talking to Emma from their support team. She helped out very quickly and was friendly as well. Wish all apps were like this!

Happy Feels
Alankomaat
6 kuukautta sovelluksen käyttöä
BSSapps (by BSS Commerce) vastasi 26. huhtikuu 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

19. elokuu 2022

The app does what we need. Support helped us out with some customizations to get it to work with our theme.

Stone and Gray
Etelä-Afrikka
6 kuukautta sovelluksen käyttöä
22. syyskuu 2023

BSS is a great app to use. I had some queries and someone got back to me really fast and helped me fix the problem. Would definitely recommend! Great service.

Locket + Storm
Yhdistynyt kuningaskunta
3 kuukautta sovelluksen käyttöä
BSSapps (by BSS Commerce) vastasi 27. syyskuu 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Muokattu 8. marraskuu 2022

Love this app. You can customize it however you like, has all the features you need and more. The developers have been very helpful with my 20+ product option's custom requirements. They have never said no to any of my big or small requests. I have tried 40+ product option apps and this is the only one that looks the best and has all the product options I need!

Cartoon Every Day
Alankomaat
6 kuukautta sovelluksen käyttöä
BSSapps (by BSS Commerce) vastasi 12. joulukuu 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Muokattu 2. syyskuu 2022

Excellent app. Very nice features with a great development team . After I changed to a new Shopify theme , I contacted the development team and they helped me right away with re-integrating the app with the new theme. They always make sure your issue is resolved. Nguyen Tien Loc and Josephine communicated with me in a timely manner and fixed my problem quickly. Great app!

Bahawat
Yhdysvallat
5 kuukautta sovelluksen käyttöä
15. kesäkuu 2023

Good support team, well crafted app. This app solved many issues other apps were unable to, including customers being able to remove the personalization upcharge item.

SoccerPost.com
Yhdysvallat
5 kuukautta sovelluksen käyttöä
BSSapps (by BSS Commerce) vastasi 20. kesäkuu 2023

Thank you for taking the time to leave a 5 star rating!

We're very pleased to hear that you found our support team to be helpful and that our app is well crafted. We're particularly glad that our app could solve the personalization upcharge issue, something that other apps could not.

We deeply appreciate your feedback and are grateful that you chose to use our service.

7. huhtikuu 2023

This app is very easy to maintain and set up! I did have an issue with the discount code box showing up. But I contacted customer service and Emma helped me through it all! Very caring and listened well to my concerns. Also even checking up after a few days to make sure I was happy with the set up.

Shop Bean Stock
Yhdysvallat
5 kuukautta sovelluksen käyttöä
BSSapps (by BSS Commerce) vastasi 11. huhtikuu 2023

Thank you so much for your 5 star rating! We really appreciate all of the great things you have said about our app and the customer service you have received. It's glad to hear that our agent was able to help you out with the discount code box set up and followed up with you to make sure you were happy with it. We really appreciate your feedback.