Recenze (1 909)
Zpřesnit
-
Podle hodnocení
The app does what it's supposed to do, but only after I reached out for help. Installing it was very difficult for me, since I don't know code very well. I had to let them have complete access to my account in order for them to edit it, which made me very uncomfortable. So far it's working though. So, overall I'm very grateful for this app.
Thank you for sharing your concerns. We admit that this app requires basiic coding knowledge, but our team is happy to install and setup the app on your behalf. We actually ...
I was searching high and low for an app to allow customers to order monograms. Staff was prompt and helpful, app works well (so far, still in testing).
Hey there, thanks so much for the review; we're so happy to hear that you were able to get some assistance from our awesome support team! We look forward to hearing your ...
Great app. And really good customer service. Had issues getting the app up at first but help was quick, concise, and efficent and getting my issue resolved.
Hey there, thanks so much for the review; we really appreciate the review, and are so glad to hear you're loving our prompt customer support.
Please let us know if we can ...
Really like that app, there are som missing options for translations of text, but support where great and helped me with that right away. I needed the option to use an existing product as extra option to an item, that costs me 10 dollars extra each month but thats okey in my case.
Really like the app overall but there are some areas of improvement. I would recomend this app over competitors such ...
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's ...
My issue was needing to manage the inventory by product (and not by variant), but also needing customisations that added to price (which variants are ideal for, but line item properties can't add to price).
So I tried this product. With little code experience, I struggled to get it to work initially. They resolved my help ticket within 48 hours. In this time, I decided to go with the variant ...
Thanks for the nice review. We agree, our app is suitable for adding customization to base products and also adjust price accordingly. Happy t let you know that with our Pro ...
The support was great with some installation issues with my theme. For a FREE product I found the support very responsive and helpful. They did a great deal to make the app a good fit for my store.
Unfortunately some of the features I needed were not within the scope of this app so I had to move on.
But I would definitely recommend this app if your feature list is not too long.
Thanks for the nice review. Do check out the Pro version of our app, It comes with a 7-days trial period as well. Our product roadmap is exciting and we'll keep you posted on ...
I used this app so that I could add custom product options (file uploads) to my website. I had tried doing this by editing the code myself, but the files wouldn't upload properly. At first when I used the app, I was having the same issue. Once I contacted them, they helped me and resolved my issue quickly.
The app looks great on your store! Thanks so much for the review and let us know what we could do to deserve those 5stars from you!
Support (paid) has been very fast and efficient.
I can't comment on stability just yet as its only been a few days but so far so good.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're able to get an awesome experience from our app specialists.
We would love ...
I am a total newbie, the first assistant I ended up frustrated because responses were very slow. To the point, I just had to shut it down. The following day, I communicated with Khushbu, and she was amazing. Instruction flowed well and I finally felt like I understood. This product allowed me to obtain information from the customer, and will allow them to upload files to me. I am so excited.
Hi there! We are thrilled to hear that Khushbu could come to your assistance and make your experience with our Hulk Product Options more enjoyable. Our apologies for the ...
great service from the team! Solved my installation issue in less than 24hours.
Thank you for the review. Glad you liked our customer support service.