Hulk Možnosti Produktu , Počet recenzí: 1 768

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 85 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 6 % hodnocení s 1 hvězdami
23. duben 2020

Figuring out how to create options and option sets wasn't terribly intuitive. Fortunately their service team was quick to respond and provided links to exactly what I needed in order to correct the issues I was facing.

Custom Travel Art
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář HulkApps.com odpověděl 24. duben 2020

Hi there. I just wanted to apologize that our guides were not intuitive enough to help you, but we are always standing by to help merchants build the store of their dreams!

Our specialists will be happy to read what you wrote, so thank you and have a beautiful day!

Datum úprav: 21. leden 2022

I have used this app for well over 2 years now. Over the last year, I've had more and more issues with this app conflicting with other apps that help me generate extra revenue in the business. Tech support's only suggestion is to "remove the conflicting app" to avoid further conflict because their algorithm only works a certain way. To have to deal with frustrating answers like this, have no resolution, AND lose out on revenue because their app isn't capturing upcharges is just plain simple unacceptable. I will not be recommending this app to anyone.

PlanItWithStickers
Kanada
Doba používání aplikace: Více než 2 roky
Vývojář HulkApps.com odpověděl 20. červenec 2021

Hi there! Thanks so much for taking the time to leave us a review.

We are very sorry this was the case so please accept our sincere apologies.
We are currently working on our apps so all of them will be compatible and won't conflict with other apps installed on your store.
Whole HulkApps team hopes to see you again as our client.

4. únor 2021

I used this app to add a simple gifting option on my website. Although I've only used very basic features of the app I reached out for some help on customising the app and had an immediate answer. I didn't expect to have such a swift and positive response to my request so I'm really pleased I chose to use this app over all the rest!

The Rose
Spojené království
Doba používání aplikace: Asi měsícem
Vývojář HulkApps.com odpověděl 10. únor 2021

Thank you so much for taking the time to leave us this amazing review. We also have customization services for gift subscription functions.

If you wish to, you can also visit our website to see the range of services we have to offer our merchants!

11. březen 2023

The app is very helpful, the most affordable and easy-to-use option app across Shopify. Their customer service is also very efficient, Nisha helped me with cart pricing and helped change my code in couple of minutes.

Eterna Diamonds
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář HulkApps.com odpověděl 20. březen 2023

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

Datum úprav: 4. březen 2021

I am far from a programmer & was extremely HOT about doing all of this Shopify & add-on apps, but the people at Hulk were sooooooooo helpful! Though nobody was available via phone (it takes too damn long over chat & email, issues that could be handled in 15 mins take DAYS to address & resolve, but I hear they're working on phone support, that'll be amazing...) despite that, they were super helpful, and got my app functioning! Thanks!

Fortune Freshies
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář HulkApps.com odpověděl 4. březen 2021

You're absolutely right. We're working towards making our customer support available 24/7/365 via email, skype, and phone.

Thank you for your patience! Have a great day ahead!

2. srpen 2022

There are rare bugs that cannot be used, but it may be a problem with our specifications.Support is great.

神戸洋靴店
Japonsko
Doba používání aplikace: Více než 2 roky
Vývojář HulkApps.com odpověděl 12. srpen 2022

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

20. květen 2020

I installed the app last year as I operate closed releases and need a top level quality to split amongst a host of fashion options with different charges to these changes. Like different lengths etc.
All has been working well until last release when I kept getting an *undefined* notification at cart & none of the costs would be applied.
This cause a problem as loads of customers were undercharged and I had to create a work around for my customers.
But once I contacted the app team, they were so responsive + able to help with the issue quickly. Which was fantastic, as I really need this app to work. And although I can’t fix the issues from this release a work around for other products would be impossible.
So I am very grateful the team was able to fix ready for my next release + also able to fix the problem with my Discount Code box not being visible on any page.
They added the Discount Code box, no problem at all.
It was a hassle that the app had a glitch, but these things happen. The fact the team were so responsive, able to help, kind + articulate I am very thankful + will recommend.
Plus when the app is functioning at its best, it a bloody life saver!!!!
But when I called

Zonkt
Austrálie
Doba používání aplikace: Více než 2 roky
Vývojář HulkApps.com odpověděl 20. květen 2020

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

3. srpen 2018

I have worked for over 20 years on a multitude of content and shopping platforms, and with a ton of support service providers.

HulkApps is one of those rarest of companies that overdelivers on everything they promise - quality of work, speed (one day turnaround) and communication (polite, friendly, super-helpful).

I highly recommend this app supplier!

Kranked Bikes
Kanada
Doba používání aplikace: Asi měsícem
Vývojář HulkApps.com odpověděl 8. březen 2019

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

27. únor 2023

Es genial la aplicacion funciona correctamente y Sanjay es un gran trabajador me encanta esta app y sus funciones

Futbol Camis
Španělsko
Doba používání aplikace: Asi měsícem
Vývojář HulkApps.com odpověděl 3. březen 2023

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

19. leden 2020

Lost $300 in revenue on 2 orders. Waiting for support to contact me. The options are in there and it says the money will be added to cart, but guess what? No dollar amount is added to cart and I have to pay out of my own pocket. Absolutely stunned at this. I knew in my heart before spending hours on integrating this app that I should of just went with the Bold product options. Stupid me lol.

USA Safe Store
Kanada
Doba používání aplikace: Více než 2 roky
Vývojář HulkApps.com odpověděl 11. listopad 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.