Hulk Možnosti Produktu
Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
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Customer support is good until you decide the app doesn't fit your needs and you want it removed then they don't respond to your emails and requests to have it removed. The uninstall option on the app doesn't remove the app and the instructions for how to uninstall brings up a 404 page. Contacting Shopify to see if they can get this app removed from my store!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us and that is why we asked our manager to reach out to you in hopes of amending any issues that were caused.
I need some custom code for my store since I have some business rules a little complicated and the support team help me a lot to achieve all the functions that I needed.
Thanks so much for your kind words, and please let us know what we could do for you to deserve those 5-stars!
We are always standing by to help. :)
Have a beautiful day!
Great app and good customer service, however this app doesnt allow currency conversion apps to be used alongside it, and so if you have one, it will break it. Apparently they are working on a solution but I am yet to see it. If they fix this I will give them 5 stars.
Will
Hi there, thank you for letting us aware of what you need to see improved in our app. So far, our app supports Shopify Currency Converter. We'll get in touch with you if we make any improvements in this aspect in the future.
Thank you :)
Really good app. I had a few issues with configuration and settings and I reached out via chat, I received so much help, fast and efficient. I've had the best experience with the support team. In one day, I have installed and uninstalled 12 different apps for product variations and this is by far the best one. I will use this app for all my other websites. Thank you!
We are super amazed that you found our app and our service to be the best so far. Thank you!
Let us know in case you need any additional assistance with anything at all.
My kindest regards :)
The service was quite simply Spectacular. If only every interaction was as charming, thorough, helpful and professional as with Hulk agent, SANJAYSINH PARMAR!
The app looks great on your store! Thanks so much for the review, and indeed, Sanjay is one of our great specialists!
Great product! After comparing many product options APPs, I decided to use this one for my store. I am impressed by the service as well, quick response, and resolved my issue in one hour. Amazing!
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
The app initially did not meet our needs and the person we dealt on the chat with was not very helpful. We were just about to give up. But on our third contact with customer support, I was lucky enough to get Deepa. Deepa was excellent, and fixed just about everything, making us able to use the app after all. Fingers crossed it will work smoothly from now on.
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
Love this app! I use it to add options and different pricing to my items. The set up was easy and customer service always responds quick.
Edited to add - it seem great at first. Now its glitching and I have multiple orders where the options aren't showing price differences. This is a major headache to have to email the customer afterwards and ask for more money. I have emailed customer support 3 times over this with no reply or help.
Thank you for using one of our apps in your store. Have a great day ahead :)
Infinite Product Options is an amazing app that allows one to easily add a variety of custom input fields to a list item. In our instance, we wanted the buyer to be able to add a note with more information (such as a desired color) to a list item. The app is very flexible and easy to use, living up to its name. Once installed, I was able to easily and quickly do what I desired in just a couple of minutes. There is a "Free Forever" plan, which is the one I am currently using. Their support is also speedy and amazing, even when you are on the free plan! I had difficulties installing the app, as I had some conflicting add-ons on the site. I contacted support, and they identified the issue and installed the app for me in less than a day, all for free.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else! We look forward to seeing your increase in sales while using Product Options App!
Worst experience ever.
This was a disaster!!!! After their developer changed the code, Shopify options stopped working and our customers couldn't choose the size! It happened our weekends sale and we lost all of the sales opportunities and advertising fee. They responded back like 4 days later and telling me "our firm was closed due to the Diwali Festival and that's the reason why we wasn't able to get back to you on time. " WOW! I ended up hiring another developer to fix this issue due to this stupid free app. I talked to several experts and they all say this app caused the problem but Hulk app never admit it and keep saying it's because of the theme. Awful. This free app is NOT worthy.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us and that is why we asked our manager to reach out to you in order to amend any issues caused.