Hulk Možnosti Produktu
Splňuje naše nejvyšší standardy pro výkonnost, design a integraci. Zjistit více: Otevře se v novém okně
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We use Hulk Product Options on our Shopify storefront and the support has been exceptional. Responses are quick and solutions are spot on. I don’t need to over-explain—they get it and take care of it. They also keep thorough records, so even if the contact changes, nothing is lost. Professional, patient, and incredibly detail-oriented.@
Thanks for being an amazing partner
Thank you so much for the kind words and thoughtful feedback! We're really glad to hear that you've had such a positive experience with Hulk Product Options and our support team.
We truly value your feedback and look forward to continuing to support your success!
Best regards,
The app functions well on its own, but it does not integrate well with many other apps, which was disappointing. I do find their customer service to be excellent, however. Whenever I have a problem they fix it quickly.
July 2025, Iris helped me out in the most efficient and effective manner, great customer service!
We're glad to hear that you find our app useful and our customer support excellent. Your kind words mean a lot to us.
However, we're sorry to hear about the integration issues you've experienced. Balancing compatibility with a wide array of apps can sometimes be a challenging task. We are working continuously to improve the integration with various third party apps. Your feedback serves as a great reminder of areas we can focus on for improvement.
We would love to know more about the specific integration issues you've faced, as your feedback helps us get better. Please feel free to reach out to us via our support channel. We take your concerns seriously and our team will revisit your case shortly.
Thank you for taking time to review us. We're fortunate to have users like you who can provide constructive feedback.
Best,
The HulkApps Team
A fantastic app I have used on two Shopify sites now. I just needed some help as it had been a while since I added more options, and Mitali couldn't have been more helpful - even added my colours for me!
Thank you for your wonderful feedback!
We’re delighted to hear you’ve enjoyed using the app on both your stores and that Mitali was able to assist you so well.
If you ever need more help, just let us know—we’re here for you!
Best regards,
The 5 stars are especially for customer service. It's phenomenal. You can chat with someone immediately and if they don't have an answer, they will get back to you by email the next day. I needed some customizing done to the app and they did it for me as well as helped me trouble shoot.
Thank you so much for your kind words! We’re really glad our support team could help with customizing the app and troubleshooting your issues.
It means a lot to know our service has made your experience smooth and easy!
Best regards,
Hulk has been amazing to work with. The mobile version isn't as user friendly as the pc version, so whenever I need assistance I just connect with them to see if they can help solve the problem in real time and they have consistently demonstrated patience, kindness and quick solutions. Great staff and support.
Definitely recommend.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
AMAZING SUPPORT! Thank you Saro for spending so much time with me working on some customization. I tried several hours on my own working with CSS, but Saro got it fixed very quickly once in. Thank you again, it looks fantastic on my new theme!
Thank you so much for your kind words! We’re glad Saro could help get everything working perfectly on your new theme. It’s great to hear it looks fantastic.
We really appreciate your feedback and are always here to help!
Best regards,
We’ve been using this app to manage additional fees and options for our store, but multiple problems have arisen where fees and selected options were not reflected correctly. This has caused significant losses for our business. Despite contacting their support team numerous times with detailed information and requests for concrete solutions, we’ve experienced:
Vague responses lacking specifics
Insufficient investigation into our reported issues
Evasive answers regarding timelines and next steps
We found their approach to be far from transparent or proactive. Ultimately, the root cause of our problems was never clearly identified, and no effective resolution was provided.
In our opinion, the drawbacks caused by poor support far outweigh any benefits this app might offer. After comparing with other solutions, we regretfully conclude that this app does not meet our standards for reliable assistance. Hence, we are giving it a 1-star rating.
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
Issue today with incompatibility of the hulk product options and the hulk discount app. Emira responded to my help request immediately and advised I ned to revert back to the legacy version. All seems to be well now. many thanks for a quick, efficient solution.
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
I have been using this app for years and it is a wonderful app. Staff have always been so helpful if I have any issues which have always been issues with my own tech knowledge...not the app. In particular, today I was helped by Nitesh who sorted my problem out within minutes - would have taken me hours and hours :) Thank you Nitesh.
Thank you so much for your kind words! We’re glad to hear that Hulk Product Options has been a wonderful tool for you over the years, and that Nitesh could quickly resolve your issue.
We really appreciate your feedback and continued support!
Best regards,
We've been using the option sets for years now, and they work perfectly every time. The customer service has always been excellent and helpful! This is a great app!!
Thank you so much for your kind words! We’re glad to hear that the option sets have been working perfectly for you over the years and that our customer service has been helpful along the way.
We really appreciate your feedback and support!
Best regards,
