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We needed hulk app to provide framing options for print sales. After a few hick ups in the beginning the team sorted it out. They needed to put in some custom code to my theme file to work properly. They even re did it after I had to upgrade the theme file and lost all the custom code. My advice is to believe in their customer service!
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for ...
Good support even on the free version. I have to write one hundred words in a Shopify review so I am writing this second sentence.
Hi there! Thanks so much for taking the time to leave us a review. We appreciate the kind words. :-)
I use the Hulk app to help with purchase options. My site is LIVE and the issue I had was handle expeditiously by Mr. Amit! Thank you... you know your software!!
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are ...
For providing production options is works very well. I did run into an issue with special characters in the display name that was causing the options with an added cost to not be included in the orders, but that was resolved very quickly with the assistance of the Support Team.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch ...
Very good support. Quick. Their support made me upgrade to paid version You can rely on their support!
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
Please don't hesitate to reach out again in the future if you need ...
A very good program, and the development team will actively address the issues raised. I gave it to Four Star because there are still some functions that can be done better. For example, the color palette can only have a uniform shape, and the program will not make the best display based on your image
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for ...
This app does what it is supposed to do for me, increase sales! The only reason I didn't give it 5 stars is because the format of the orders that come over for those added items is a bit confusing. It would be nice if it would just come over as the other regular items show up on the order.
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. No worries though! I've flagged this as a feature request to our Product Team. ...
Works like a charm! Support team is also very responsive and accommodating when it comes to requests.
Hi there, thank you for your kind words! Please don't hesitate to reach out to us if you ever need any help!
Have a wonderful weekend!
I couldn't emphasise enough how helpful the customer service was in solving some issues that kept appearing when installing the application. I rated 4* as I found it a bit hard to install and make it work, but 5* for the support's fast and effective interventions. Happy with the app overall. Thank you.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate ...
This app helped me to provide grind options for my whole bean coffee store, and also offer gift boxes. The team was super helpful in tweaking the code, as it conflicted with another of their apps (Volume Discounts)
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We ...