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They communicated well to help understand and fix my problem. They are very through and sent screenshots. Even told me about a problem they encountered while fixing my current one. Very polite and professional. PLUS a 14 day trial which is amazing. Can't go wrong. EDIT: Aug 30, 2019 The Hulk Team are amazing and very diligent in their work. I know I personally encountered many problems and they were all solved. This is an app work your money!
Thank you so much for the kind words. We try our best to be the best and support merchants like you to grow.
Thank you and don't hesitate to reach out if there are any questions or issues.
I had the pleasure of communicating with Nisha via chat from Hulk Options and the assistance I received was awesome. She was patient, as I'd been struggling for months to get my website to display the upload images feature. After effective dialogue, my issue was FINALLY resolved! Needless to say, I'm one happy customer. Thank you, Nisha!
Hello,
We're overjoyed to hear about the great experience you've had with our support team, specifically Nisha. We applaud her for providing you with the high-quality assistance that HulkApps strives for.
Your note about her patience and effectiveness in resolving your long-standing issue makes us really proud. As customer satisfaction is our top priority, we're thrilled to hear about your positive journey with us!
We're here to assist you anytime you require our help. Your feedback motivates us to push our boundaries and deliver our best.
Thanks once again for choosing HulkApps.
Best Regards,
Team HulkApps
Look I have tried to solve this issue of putting custom text on products for some time. The Hulk app is so easy to use once I understood the concept. Now the real value is the company, what I mean is it took about a minute for Hulk to tell me how the steps work and they sent me a 1-minute video that was the turning point. I highly recommend any company that has a quality product but also is willing to help you get the most value out of their product.
Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.
Amazing customer support. Detailed responses with photos/videos to help and typically less than 24 hour response time.
The app looks great on your store! Thanks so much for the review, We're glad our great specialists were able to help you out with getting the app installed properly.
We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps!
Best of luck with your business!
I've used this app with various stores and it works wonders. I'm always amazed by the Hulks App Support Team response to every problem you encounter. Super Recommended.
Thanks so much for the kind words! We really appreciate the review, and are so glad to have you with us on this journey!
Please let us know if you need anything else! We are always standing by to help. :)
App is Great. There are a few features which could be streamlined. If you are putting in a lot of options it can be a laborious process. The technical support is brilliant though, always happy to help and generally very quick to reply.
Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.
Very good app really expands your website for sure I recommend! Very useful on improving customer experience with your online store.
Hey there, thanks so much for the review; we're so happy to hear you're loving our app! We look forward to seeing your increase in average orders while using Product Options!
I tried to install the app myself, failed, contacted support and they installed my app for free in a few hours! Great service and app!
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to getting the app installed properly for you.
We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Very good support! respond quickly and sort everything first time, also will give you all the information you need if you just simply need to ask them a question.
Excellent service for a free app!
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
Super Helpful Staff and Got what I need to be done! Will be using again next time I need to add new variants
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.