Değerlendirmeler (1.886)
Hassaslaştır
-
Puana göre
And again the system is down, losing more sales, it's been happening routinely for Black Friday, January sales.
Last month I was asked to remove my comment as the problem is fixed and they have installed the app on my new Theme instantly.
It seems like the problem is not solved anymore, I'm on vacation and I have been contacted by a person trying to finish her purchase to ask me how she can personalise her item (all my products are personalised)
I hope you understand this is a big issue when we lose sales because of an app we're paying for?
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Very Impressed
Takes a second to understand how it works ,but simple once you understand.
CSS is very easy to change in app
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
Great app. The only app I could find to add a simple add on option to my products in a simple way that would add an extra cost. the hulk team very kindly install it for me when I was having trouble and were really fast to get back to me with help. One very happy customer thanks so much
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
OMG!!! They are super awesome and super fast. They got back to me really fast send me screen cap update me on the changes. And i am using they Free app LOL!!! so nice of them thanks Bhavya !!!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from Bhavya and team!
Please let us know if we can help with anything else!
Anytime we needed help with having adjustments made to the back end of our site the support team was helpful and always got the job done!
Hi there, your feedback is much appreciated. Our team will be more than happy to help you with any queries you may have.
I use this app to help me collect my customers desires for product variations. The install did not work initially, but upon opening a ticket they very quickly corrected the issue for me. I wish that this worked with the cart drawer as well.
Thank you for your suggestion. We'll be happy to add them in the future. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
its very good.it takes a little time to find out but it is good and free!!
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options, and we're glad our specialists were able to help you out promptly! I hope you are happy with our services so far!
Thank you!
I use this product to allow customers to choose multiple options for the products and add features at additional prices, it works really well and enables clean configurations and calculates price. It would be great if it accepted symbols as opposed to alphanumeric text only such as '-' or '+' etc. It would also be useful if it could construct a part number at the same time as configuring the options, it seems it's all there to be able to do this so would just require an additional field in the 'Options' setup.
Other than that it works great and saves a lot of time in reproducing products with different options.
Thank you for your feedback. We agree, there should be more flexibility in customizing your options as part of our app improvement initiatives in the future.
This App is the best! It's been a daunting task in the past to update my custom product options and this app made it very easy to transition to at a great price that is lower than others. I originally was using Best Custom Product Options by Relentless and it was difficult to apply changes. You can customize pretty much everything on this App and the support team is there for every step of the way. Thanks for making such a great App!
Thank you for your review, highly appreciate your trust and support. Feel free to contact us whenever as we are always standing by to help. :-)
Amazing app! This app has helped my store so much. From pricing, discount box in cart, and having so many different options to add to my products. My favorite option is to allow customers to upload images! Seriously amazing app and its easy to use!! 100% recommend
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!