Hulk Ürün Seçenekleri
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I have received my first order through customization options from this app a few days ago... I did, however, lose 25$ of revenue from that order because the added options from this app didn't count towards the final price. The problem was in my store cart, buyers could click on the PayPal button for fast checkout, essentially skipping the checkout page. The checkout page is important for this app, however, its where the addon prices get added to the total price.
I contacted support and they helped me by editing the HTML code for me and removed that paypal button. Buyers can still pay by paypal, but it takes them one more mouse click, which is fine for me. I need the customizations badly and this app provides just that... You can check it in action at www.outofmarbles.com if you want.
Anyways, keep up the good work and I heard there is new feature coming soon where we will be able to have images instead of bullet points :)
Hi there! Welcome to the eCommerce space on Shopify, and to Hulk apps! We're glad our team was able to help you out with getting Product Options installed and stylized properly. :-)
You heard it right! Lots of cool stuff coming your way in 2020! Not just apps, we have more to offer ;)
The app looks great on your store! Thanks so much for the review, and for allowing others to see how it looks by linking your website. :-)
Best of luck with your business! We look forward to seeing your continued success.
Tarik was so helpful. Great app! Great features really helpful, maybe even better than Bold which i typically use
Hi Joy :)
You brought so much joy to HulkApps and Tarik especially.
We are truly happy you find our app to be so useful for your Shopify store and if there is anything else we could assist you with, please let us know at any time.
Have an amazing day ahead! :)
I really like this app, and the devs helped me out big time when i was in need of something so 5/5 ;)
Thanks so much for the kind words! We're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
Wonderful functionality which provides options that I couldn’t get elsewhere. This has allowed me to set up my options just the way I want. While I have had a few small problems with setup, support has been VERY helpful. They are fast and efficient at resolving problems and genuinely seem happy to help. Edit: As I wanted more customisation than the settings give, I contacted them again and they sorted them all for me. I continue to be very impressed with their dedication.
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options app, and love getting this app installed properly for our merchants.
We're very happy to hear that you were able to get an awesome experience from some of our great specialists!
If you face any issues with Shopify, feel free to reach out to us for professional help!
Great app for what I need... Had a slight issue in the beginning and raised a ticket for assistance.. Absolutely blown away with the amazing customer service I received in getting the issue sorted.. Thank you
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
5 Star App.
Hey there, thanks so much for the review; we're so happy to hear you're loving our app for its support, features and pricing! We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Great app to break down complex product option sets, and give a good product option picker. Especially the swatch option. Has helped out immensely.
Thank you :) In case you need help, please don't hesitate to get in touch with our team, we will gladly take care of your needs.
After testing a number of similar apps, I kept coming back to this one.
Customer service is 5 star, I took one star away for the app as little more fine tuning is needed. Everything works perfectly and almost seamlessly. Highly recommend this app.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
Great support which was quick and helpful and useful app, easy to set-up and manage, recommended.
Hi there! We appreciate you taking the time to leave us such a stellar 5-star review. It's fantastic to hear that you found our support helpful, and our app easy to set-up and manage!
Your recommendation really means a lot to us. We aim to provide great service and it's motivating to know we're hitting the mark. As always, we're ready to assist you should you need any more help.
Thanks again for your kind words. Your feedback helps us to keep improving and delivering the best possible service!
Best Wishes,
The HulkApps Team
I had originally posted a positive review when I started using this app in 2021, but things have changed.
I am now completely dissatisfied with this app and company. I have been using this app in conjunction with another app offered by this developer. A month ago, I installed the latest update of the other app, called Volume Boost. Yesterday I discovered that this Bulk Product Options app was not working correctly and my customers were being undercharged for my products, causing me to lose money.
The response I got when I asked for help, was that the new upgrade of VolumeBoost was not compatible with Bulk Product Options and I needed to revert back to the old version of VolumeBoost if I wanted things to operate correctly.
I have been paying for both of these apps and I should expect them to be able to work together to help run my business efficiently. Instead I am told that I cannot use the latest version and I need to revert back and I have lost money and this has created headaches for me to deal with. This experience has also left me with distrust of this company all together and I will be seeking other options.
I do not recommend this company or any of their apps.
Thank you so much for taking the time to leave us this amazing review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.