Değerlendirmeler (1.805)

Toplam puan
4,7
Puan düzeyi başına sayılar
  • Puanların %85 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %6 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %6 oranındaki bölümü, 1 yıldıza sahip
4 Mart 2020

Great app and easy to setup. Had a problem with a small issue and was fixed up no dramas and works like a dream. Great work!

Australian Jet Ski Parts
Avustralya
Uygulamayı kullanma süresi:7 gün
HulkApps.com yanıt 4 Mart 2020

Hi there! Thanks so much for taking the time to leave us a review. We're very happy to hear that you find our app easy to set up and customize.
We're glad you received a little extra love from one of our specialists to get the code implemented properly.

Please let us know if we can help with anything else!

19 Nisan 2020

Very confusing app, nowhere to contact the manufacturer. Still have not made any progress using infinite products options and cannot get any human on the phone!

LOVEleighMexico
Avustralya
Uygulamayı kullanma süresi:7 gün
HulkApps.com yanıt 11 Kasım 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

7 Ağustos 2018

HulkApps was great to resolve a conflict on my site with product images not showing correctly after installing the custom product options. They jumped on board and resolved the issue and our pre-sale was able to continue on. Many thanks HulkApps for the great app and great service.

The Piano Guys
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 gün
HulkApps.com yanıt 8 Mart 2019

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

7 Ekim 2020

I wanted to add a personalization text box for some of my products and I was able to use the app for free to do this. There was some trouble with the placement and text showing up in the cart, but they were very helpful and communicative. It's now looking great and is everything I wanted, thanks to their patience and quick responses!

holly
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 gün
HulkApps.com yanıt 7 Ekim 2020

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Please let us know if we can assist with anything else!

12 Mart 2019

AVOID THIS APP! I installed this app but was having problems getting it to work. I reached out to support who promptly got it to work. However, it interfered with another app which was critical to my business and as a result messed up a bunch of orders. I desperately tried to reach support for help. They sent one useless email to me and then ghosted me. Despite many messages, I could not get a response from support. Terrible service, terrible app. Avoid at all cost.

BALLOONERY.COM
Kanada
Uygulamayı kullanma süresi:7 gün
HulkApps.com yanıt 13 Mart 2019

Hi there,

We apologize for the issues you were facing. Code Conflicts can occur with apps and unfortunately, there’s not much we can do as other apps will require reworking as well. Our goal is to provide a solution to a big problem like Product Options in a way that is least intrusive to customers. With over 1000+ apps in the marketplace, some apps do become incompatible and we try our best to make all apps be compatible with ours.

Our Support is currently free and we have tens of thousands of users that require assistance in some ways. That does impact our SLA policy at times but we manage and answer every single support request.

We will continue to work with other app developers like Local Delivery to see if we can avoid any code conflicts and collaborate further to provide a great experience, as we already do to our tens of thousands of Product Options customers.

We've also asked our manager to get in touch with you regarding this review.

14 Temmuz 2018

I have to say, this is one powerful little app. And what's more, as a business owner, the team at HulkApps have really backed their product too. I had a little trouble making it integrate into our website and what we required was fairly complex in some ways. But when I ran into trouble, I fired through a support ticket and they were on the case really quickly. Before I knew it, they were in and had fixed up the problem and we're not opperating exactly how we wanted to. Stoked, highly recommend any of their stuff to anyone. Great product, great service!

Craftworks Cycles
Avustralya
Uygulamayı kullanma süresi:7 gün
HulkApps.com yanıt 8 Mart 2019

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

16 Mart 2020

Great customer service and installed with no problems, Does everything i need.

Thanks Heena, Will recommend app.

Little Squiffy
Avustralya
Uygulamayı kullanma süresi:7 gün
HulkApps.com yanıt 16 Mart 2020

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Heena was able to help you out with getting Product Options installed and stylized properly so that it wasn't interfering with your theme codes. :-)

We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps!

Best of luck with your business! We look forward to seeing your continued success.

3 Ekim 2018

Very helpful customer service and it's packed with many useful options!

I had to wait a while to get help with my installation as I added my request on a Friday, but that was understandable. I don't think I installed it correctly on my theme.liquid file as the formatting on my homepage became weird, but they sorted it out no problem and made me very happy I chose their app.

It provides so much value and we must give them credit where it's due. All you basically need is a little bit of code for this functionality and I personally don't think it's fair for companies to charge you monthly for CODE. Hulk Apps are great value and professional, you won't be disappointed.

Lemon Gift Box
Birleşik Krallık
Uygulamayı kullanma süresi:7 gün
HulkApps.com yanıt 7 Mart 2019

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

14 Aralık 2020

This app has helped me add the option for customers to add personalization to my products and without this app it would be messy and not very easy for customers to do. While I had issues initially getting the app to work right within a day the support team had resolved the issue for me and ensured it worked as expected. One key feature I personally love is the ability to add custom CSS to make the buttons and everything match my stores theme perfectly so there's no color or style mismatched that could turn away customers. I highly recommend this app and while my intended use case is super simple it can do so much more!

Provision Leatherworks
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 gün
HulkApps.com yanıt 15 Aralık 2020

Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app! We love giving our merchants the ability to customize style using the CSS feature, and are glad you've been utilizing it. :-)

You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)

7 Mayıs 2020

Great app and awesome service. I needed something done and the team logged into my site and did it for me - even on the free version, really awesome.

Doughies Pizza Kits
Birleşik Krallık
Uygulamayı kullanma süresi:6 gün
HulkApps.com yanıt 8 Mayıs 2020

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our experts were able to help you out in getting the app installed.

We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about any of our apps!

Have a good rest of the day!