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Even as someone who is tech-savvy, this app is designed for you to NEED to ask for dev help/development to get through it. There are no instructions on how the app efficiently works and constantly puts you in "pro Plan" roadblocks, despite the free plan option making it seem like you can get a functional feel for the app before committing to a paid plan. Unfortunately, I can't see this app ever being targeted towards smaller businesses with the way the very obviously herd people into these payment barriers. Has left quite a bad taste in my mouth. Advice for Hulkapps, make this app more intuitive and offer videos or even just PDF docs on how to run through and effectively use your app. Businesses should not have to rely on dev help with apps, it should be an option, not a necessity.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.
Don't install. It replace part of your theme code and you have to work a lot to remove it before
We're extremely sorry to be the cause of your frustration. We have significantly improved our app ever since, and pleased to inform you, that not only do we take prior approval before adding any code into a theme, we also offer free support to complete the installation process, as we understand most of our merchants are not coders.
Would be happy to help you and get your review amended:)
Not user friendly, the sample sheet is confusing and our team is confused on how to import data inside the app. Would be great if it was streamlined and automatic, otherwise I would recommend this app for someone who knows how to code.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
I decided to try the app to help with sells. I had an issue and customer service responded right away and helped me through it. Hopefully it'll allow my shop to get more sales with the bundles.
The app looks great on your store! Thanks so much for the review. Have a beautiful day!
No free plan available, despite being advertised as such. You can get a free 14 day trial but not an ongoing free plan.- disappointed!
Hi there!
Thank you for reaching out to us and leaving us your valuable review.
We are very sorry that our pricing plans were not up to your expectations.
We have contacted you with a possible resolution of your issue.
Our products are very complex and we could not offer every option out of the box with Shopify. This app fixes that problem! Thanks guys.
We're thrilled to hear that our Hulk Product Options app can support the complexity of your products! It's our mission to fill those gaps that Shopify may not cover out of the box. Your kind words and the exceptional 5-star rating genuinely made our day. We’re here for you anytime. Thank you for taking the time to leave us this amazing review.
Best,
The HulkApps Team
This product should really be called Limited Products Options. I would definitely explore other app options before choosing this one.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Amazing customer service, they solved the issue within an hour. The app works well, but it's the people that really make the difference. Thank you!
We're overjoyed to hear your positive words! It's lovely to know that our customer service team managed to impress you and resolve your issue promptly. Your observation that 'it's the people that really make the difference' has truly touched us, as we always strive to make our customer experiences as smooth and enjoyable as possible. Thank you kindly for sharing your experiences with us!
Your feedback is what helps us to improve and offer even better services. The HulkApps team is always here for you!
Best regards,
The HulkApps Team
Great app. Very much recommended if you are getting started. It's very customizable and helps you show special option without having to worry about the 100 variant/option limit from Shopify. Thumbs up!
Also, very important! Their support is amazing. They always help and deliver amazingly. You will love their apps, and if you need to contact them, you will love how willing they are to help you. They are just a great company.
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
This is an essential app for my business! it controls all of the product options and customizations for my business and presents them clearly on the order page to keep everything on one place.
Thank you for sharing your experience. :) Don't hesitate to reach our Support team if you need any assistance for your Shopify store.