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Excellent experience with customer service chat! Walked me through how to use conditional logic and customize CSS.
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
When you're tired of the Shopify workarounds, turn to Infinite Product Options. Out of the box it's a great tool and the dev team is great and fast with customizing the app as needed. High recommend and so glad to have found them.
Hello,
We're over the moon to hear such glowing feedback! We at HulkApps work tirelessly to ensure our Infinite Product Options app can be a helpful tool for Shopify, and knowing it's made a difference to you has certainly made our day.
Your words of praise for our dev team resonate with what we continuously strive for - excellent service. Our team will be ecstatic to know that their responsive and customizing efforts are appreciated.
Thank you so much for your high recommendation. We're equally glad to have you on board and we look forward to continuing to support your Shopify needs. Your feedback is central to our continuous improvement and success.
Warm Regards,
The team from HulkApps.
The product support just blew me away. The team is supporting me at all hours, which I'm very thankful for. I made a little oops initially when trying to install the code into my theme and they were able to find that I pasted the same code twice in one of my pages.
A week later as I'm ramping up my site, I'm finding it super easy to add product options on my listing for accessories. I can update the same option for many listings at once, and make it as simple or complex as I need it to be. I'm looking forward to trying other hulk products soon!
Thank you so much for the kind words. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
This app is awesome, works perfectly as I needed. Also support team helped me with some configuration I wasn't able to figure out. I would highly recommend this!
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
Have a beautiful day!
Amit was absolutely a BLESSING he was very patient with me assisting with all of the millions of questions I had. He was able to correct some things on the back end for me that i was really struggling with. I couldn't have done it without him. i highly recommend him. HE TOTALLY DESERVES AN INCENTIVE FOR HIS PATIENCE AND AMAZING CUSTOMER SERVICE SKILLS.
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
Na Bold, Giftship en Infiniti options te hebben gebruikt, heb ik nu eindelijk de goede product optie app gevonden die voldoet aan onze eisen. Hier en daar moest er wel wat anders bij Hulk. Gelukkig werd dat binnen enkele minuten opgelost met behulp van de live chat.
Ik geef vier sterren, omdat het niet meteen naar wens was. Zelf dingen oplossen gaat moeilijk, omdat er weinig info over te vinden is. Gelukkig werkt de klantenservice van Hulk perfect. Kortom: Een aanrader!
Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.
Support is half and half depending on the person, requirements are met and sometimes the knowledge of the support does not meet the standards of expectation. Whilst more technical queries are handled well, simple questions differ, that do not need 'copy and paste' answers can be easily solved if looked at properly instead of searching for an answer through their database but actually looking at the personal problem in more detail. After a few minutes of investigating the problem yourself, you can find the answer to the problem faster than the support telling you to read a whole article which does not even solve your problem. The app is overall good and has many features however there are some common e-commerce features that are commonly used but not implemented in the tool, the support can be better from the perspective view of subscribing more than once on an Enterprise plan.
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
Amazing app, best free app there is. Support is always super super helpful despite being on a free plan. Will highly consider switching to a paid plan when I have the capacity to do so in the future!
Thank you for your kind words!
We are happy to hear that you are satisfied with our app and the service provided to you.
I had an issue with the discount code entry box disappearing if a customer chose an accessory item created in Hulk Product Options. I reached out to support and the issue was resolved within a couple of hours. It was a software/code fix on their end due to a change in the Shopify algorithm.
I was very impressed with Hulk Product Options communication and speed of service. I know that I can depend on them if I have any questions or issues in the future.
We're thrilled to hear that you received the support you needed and were satisfied with the swift resolution of your issue! We understand how important it is to keep things moving smoothly for your business, and we're committed to being there for you whenever you have any questions or issues. We're grateful for your positive feedback and appreciation, as it inspires us to continue working hard.
Your trust in Hulk Product Options is incredibly rewarding and we assure you that we will strive to continue to deliver the same level of support and service whenever you need us.
Your feedback is instrumental in keeping us motivated to do our best. Thank you again for your 5-star review!
Best wishes,
The HulkApps Team
I am so grateful for this app and the team behind it. there was a few issues at first but once i emailed the team, they swiftly dealt with them. very happy with it!
Thank you for giving us such an amazing opportunity to help you. We truly value customers like you.