Globo Product Options, Variant

Great Support, help me straight away to fix my issues with add on price. The app is very easy to use and the support team is amazing.

The team at Globo have been amazing! Whenever I am facing an issue, which is very rare, they are quick to resolve and work on the case. Thanks again to the team

I was experiencing issues with my custom options for my products and could not figure out how to configure them properly. Rosie chatted with me and then configured them for me. I greatly appreciate the speedy response and friendly service. I am up and running smoothly, I recommend this app to help you configure you product options. Thank you!

Great service, quick replies and always able to answer my questions to maximise the efficiency for our customers.

quick and accurate info. excellent thank you

Globo is ignoring me about the refund they supposedly sent through but actually haven't. Shopify have confirmed to me that they have not processed the refund. This issue has been going on for weeks now and they claim to have refunded it but no refund is showing anywhere and Shopify billing has told me that they have not processed any refund that they can see. So Globo has taken the money for a whole years subscription and promised to refund it and haven't actually done so. I have been talking to Rosie on Globo for many weeks and she claims she has no control over the Globo billing and says she will check with her team, except she hasn't got back to me with anything from the team about this so-called issue. Now they are not replying to me via the chat or email. There have been no updates from the team. Now I'm just being ignored about this and now have my money which is approximately $128 USD. I'm very angry now and they are making it worse by ignoring me completely and not providing me with any indication of what is happening and if they will even give my money back and if so when. They've lied to me several times. So avoid this company at all costs! Worst customer service experience ever! If I could give zero stars I would. REFUND MY PAYMENT LIKE YOU PROMISED YOU WOULD GLOBO! SCAM!

Outstanding Tech Support and CSS Expertise: I recently signed up for this app for my Shopify store but it required some advanced CSS styling to blend in with my current theme. I had the pleasure of working with Rosie and Quang, and I cannot speak highly enough of their exceptional service and expertise.

Rosie and Quang demonstrated an extraordinary level of skill and dedication throughout our collaboration. They worked closely with me, paying meticulous attention to every detail mentioned in our communication. Their CSS expertise was evident in the outstanding results they delivered.

As someone who is extremely particular and demands nothing less than perfection, I can be quite challenging to work with. Despite this, Rosie and Quang remained consistently patient, professional, and friendly. They were always willing to go the extra mile to ensure my complete satisfaction.

What truly sets this pair apart is their commitment to excellence. They not only met but exceeded my high expectations at every turn. Their ability to understand and implement my vision while offering valuable suggestions was truly impressive.

Based on my experience with Rosie and Quang, I wholeheartedly recommend this company. If you have any styling requests with this app, I strongly suggest requesting Rosie and Quang for top-notch results.

They are undoubtedly invaluable assets to Globo. Rosie and Quang deserve the highest praise for their outstanding work. They have earned my utmost respect and gratitude. Full marks for an exceptional job well done!

Tried many apps like this in the past, but this is the best of them.

Great and quick customer support when it's needed

I'm not super tech-savvy, but Helen was amazing and helped me get my shop set up with the app. Once she worked her magic, it was easy to use. Thanks!!

Amazing app I’ve been using for years. Super easy to use and customer service is amazing. I reached out with an issue I was having and they got back to me right away! Wish all companies were this attentive!