Globo Product Options, Variant
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I reached out to Customer service regarding the backgrounds on their dropdown lists not properly displaying.
Helen responded letting me know she was the employee assigned to assist me and she will let me know when my issue was resolved. Within 20 minutes, I had my issue solved :) great customer service!
Thank you again, Helen!!
毎回ヘレンさんはとても素晴らしい対応をしてくれます。利用し続けたいと思います。
It's functional and I am able to get what I want for my website. Thanks Rosie for the kind assistance!!
Great app and even better customer service. We had a few issues when flipping themes and the team was there to help each step of the way. Very easy to use and tons of functionality.
Helen was really quick and efficient at responding to our question and could tell us what the limitations of the app are. She really helped us to make a decision about what we need to do for the future.
For now, the app doesn't allow you to link through to products so customers can view what they are receiving. If this feature was added in the future, it would do what we want.
AMAZING HELP! Helen was incredibly quick and helped me solve two problems in just 5 minutes! It's so refreshing when things are this easy.
AMAZING HELP! Helen was incredibly quick and helped me solve two problems in just 5 minutes! It's so refreshing when things are this easy.
I had the pleasure of interacting with Helen from the support team, and I cannot say enough about how exceptional she is. From the moment our conversation began, it was clear that Helen is not only incredibly knowledgeable but also deeply committed to providing top-notch customer service. Her patience and understanding made me feel valued and supported throughout the entire process. Helen went above and beyond to ensure that all my concerns were addressed, and her friendly demeanor made the experience even more pleasant. It's rare to encounter someone as dedicated and supportive as Helen, and I truly appreciate all the help she provided. She’s a true asset to the team!
Amazing customer support, I had several changes to the functions and look of the app through live chat.
They were very patient and knowledgeable and provided all the answers that I needed.
Goeie app en super support ;)
I had a question about a feature and Helen was very helpful I highly recommend this app for product personalisation!