Globo Product Options, Variant
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I want to extend a big thank you to the Globo app and especially to Helen from support, who promptly assisted me when I was in need. We encountered an issue with the appearance of our cart, where the configuration was overlapping with the quantity of products. Their technicians promptly resolved the entire situation for us; all they needed was access. They respond lightning-fast. They also helped us with translating the app into all our languages. They are amazing. Thank you!
Wow,
I just added this app to my store. I needed help and used the Chat feature. The support agent, Helen, was the best. Not only did she explain to me what to do but actually set up the option I needed in the shop.
I am blown away with this kind of customer service.
She did all of this while I am still on the free plan.
I can only recommend this app.
Quick customer service. Had an issue and the rep was able to fix it quickly.
Helen took care of me. Very quick and friendly! It was very helpful to me as I was in trouble. thank you!
Helen's support response was courteous.
Great CS and Tech support, quickly solve problem and good communication
Great customer support, especially Helen :D
I needed a way to allow customers to enter information for personalized products and add on products and no matter what I did it wasn’t showing the way I wanted it to. It would have confused my customers how it was. I almost gave up until I contacted globo’s support team to see if it could be done and they helped me right away! They fixed the issue I was having and helped me make the site how I wanted. Would definitely recommend this app!
Rosie responded very quickly to our request and implemented changes that we were unable to do in record time. Thank you
Helen was super reactive and helpful. I chose to start with the free version that I applied to two of my "Make Your Own Shoe" products. I was able to add static text / image variants and drop down menus. The app is super user friendly, and it works wonderfully on the front end. Love it !