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must be the third time have used this over the last few years, and everytime I am just amazed how patient with fucking idiots the support team are. They don't make you feel like a moron for failing to follow instructions, they sort your problem out as if it was the first time anyone had the problem, they do it freakishly quickly and just bring a bit of joy into the world. The product itself is the dog's cock of the product builder products, so yep, five fucking stars it is,
and I cannot see how anyone could give them less.
Maybe I have been lucky or particularly pathetic and inspire pity, but the dudes who did the WhatsApp one were super cool, in fact I haven't met a prick of app person, coder, whatever - they all seem pretty fucking cool, but I think they all smoke a lot of weed, which might explain it. Anyway, 5 stars and thanks for the help w3 persons, you are still cool as
Hewn & Forged approved! Very responsive customer support!! I needed a bit of help getting the app installed on my site and it was done in about 15 minutes for a nominal fee. Custom Product Options is super easy to use and has the functionality for a business like ours. Thanks guys!
Needed to create a long list of check boxes inside a product listing before a customer was able to add to cart. This works perfectly. Thanks!
Incredibly responsive support.
Had the app installed for me within a half hour of my initial request.
Great app! I had a issue with adding products to the cart, but Brad cleaned it up in a few hours.Easy to install, easy to use.
I just installed the app today and had a few minor issues that I couldn't figure out. The tech team held my hand and responded via email immediately with solutions that were easy to follow. We can now offer workshops with variants that have add-on fees, and limit the total class size at the same time. So grateful for the help they provided today! As for the app - so far so good!
This app is super easy to use and gives us the means to further personalize items for our customers. It also lets us easily do adjustments across all the items faster than other similar apps I have used in the past. I am especially a fan of the conditional logic! Being able to hide or add other components only when needed keeps the look cleaner when not needed. Whenever I have had issues the customer service team has been quick to reply and help.
Diese App ist preisgünstig und unfassbar leistungsstark! Sehr viele Möglichkeiten, die conditional logic zu organisieren, Preise hinzuzufügen etc., das Ganze zu einem unschlagbaren Abo-Preis der App. Ich wollte, dass die App schneller lädt bei aufrufen der Produktseite, habe dem Support geschrieben, sie haben mir sofort geholfen und das für mich programmiert. So einen Service habe ich selten erlebt. Die Benutzeroberfläche ist einfach und verständlich. Man kann leicht Überschriften wählen und das Design passt sich optimal an das Shop-Theme an.
Danke
This app is imperative to our operations and works perfectly! With so many different options to add personalization or options to products in such an easy way. Even better than the app... if that is possible; is the customer support. The W3 team is quick to reply, fix issues, build extra functions (at a very reasonable rate) and always go above and beyond!
We had issues with our website's theme compatibility and the W3 Support team, specifically Justin, went above and beyond to ensure their apps would work for our site.