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I've just started using the W3 Custom Product Options, and I am thoroughly impressed with its features and functionality. The level of customization it provides for product options is unparalleled. Whether you have a simple product or a complex one with multiple variants, this app has you covered.
What sets W3 Custom Product Options apart, though, is not just the app itself but the incredible support team behind it. The Support Center is quick to respond and incredibly helpful. I had a few questions about setting up some intricate options for my products, and the support team guided me through the process with patience and expertise.
The responsiveness of the support team is a game-changer. It's evident that they genuinely care about their users and are committed to ensuring a smooth experience. In an era where customer support can be hit or miss, W3 Custom Product Options shines bright with its exceptional service.
I highly recommend this app to anyone looking for a robust product customization solution, and the outstanding support is the cherry on top. Kudos to the developers and the support team for creating such a fantastic tool and providing top-notch assistance!
I'm using this app purely for the text box option. The other variation options are not exactly what I needed for my shop, but I'm sure they'll come in handy. Support was prompt to reply. They also adjusted the app to my theme for no additional fee, despite them not providing this service. I'd recommend this app for those who are looking to add product options.
Great app! Just what I needed. Very quick support.
app DID NOT work as advertised. i wrote them for support and their only answer was to pay them 25 bucks to install it for me. i paid the 25$ installation and it still didnt work. i wrote them multiple times to fix it and its been a week and they have not gotten back to me. awful company. bad service. non-functioning app. DO NOT BUY THIS APP.
Terrible service, when i ask to fix the problem from the app
Changes the price on the product page when an option with an upcharge is selected, changes the item price in the cart to include all upchrage products, and install image customizer.
their only answer was to pay 187.5$ to fix it
bad service. non-functioning app. DO NOT BUY THIS APP.
Sorry to hear that you were not happy with our service. We had offered to look at the issues you were experiencing but you never accepted the collaborator access request so there was very little we can do.
As for the additional charges, those were for the data entry and custom configurations you were asking for us to do that are outside of the standard functionality of the app.
If you are still interested in us taking a look at your installation just let us know and we will get it set up for you.
These guys are super fast. The app works very well and can be customized as per your need. Customers support is great!
These guys are extraordinary with their responsiveness to issues (even when it's my own blunder)...professional, courteous and timely! AND their product ROCKS...does just what we needed it to do. AWESOME
The support is truly horrible. They messed up the install of our theme which led to huge issues in our store. When we reached out for urgent help, they just gave us generic answers. STAY AWAY!
This app is awesome! Very easy to use and customer service is great too! I had nother one for months, it was much more expensive and complicated...
Great app and super helpful support!