Recenze (2 619)
Zpřesnit
-
Podle hodnocení
I have two shops and Product Options is key in both of them. In one shop we sell books on subscription - as part of each subscription we send a birthday card to each club member. Collecting the birthday data before was a nightmare - often involving contacting customers one by one to get the info. This was further complicated when people wanted to order multiple gift subscriptions, so we'd get a big chunk of information we'd have to sift out of an email or the notes field in the shopping cart. Now we collect only the info we want. HUGE timesaver for us.
Our other shop sells letterpress cards. One of our products are cards we send to recipients anonymously. Without Product Options, people would have to check out multiple times for each separate shipping address. With Product Options we can collect the shipping address linked to each Anonygram so there's only one checkout. Another lifesaver. And finally, we also offer pick-and-choose card sets, where you can select any six card designs for a discounted price by just clicking off checkboxes. We wouldn't be able to offer this product without Product Options, and it's one our customers seem to enjoy.
All of that aside, their support is great - responsive and clear. One night I went to bed after accidentally screwing something up and when I woke up they had fixed it. The best. Thanks BoldApps!!!
*****
Just wanted to add that a couple years later now I've had to contact support again. They simply are the best - responsive and clear and always ready to help. Ten stars, if I could! Shoutout to MC who was super helpful, quick, and pleasant. Customer service at its best!
We can't say enough about the stellar APP and the great customer service from the BOLD team!! We would recommend this APP to any store looking to include options to their products and services. AWESOME!!!
The App works great! As an low/average experienced coder I was able to install it my self. The team's customer service is amazing, always helpful and quick to respond. I definitely recommend Bold Apps
This app was just what I was looking for to offer a variety of options for my melamine prayer plates & personalized placemats. I am impressed that I can change options quickly within the app instead of having to edit each individual product. The support staff was quick and efficient in responding to both my request to install the app as well as to fix an issue I was having once it was installed. I would definitely recommend this app and this company!!
Holly was focused on helping us with a problem and didn't give up until it was solved - all within the same day. When someone cares about a customer like that, and can do something to actually help, you can't ask for anything more. There is one challenge though - it's all done through email which at times is difficult for some of us, but I have to admit it worked just fine for me.
Fantastic App All The Way Around!!! On top of making it easy to offer simple options for our products, This app is allowing our vendors to offer customizable options that allow customers to create custom products based on the options they wish to offer, which opens up an entire new way for our customers to shop. This app is helping us to allow customers more incentive to shop with us compared to our competitors since our customers can create special custom products, unlike competition, which does not offer these types of abilities.
Extremely Stable, easy to use and HIGHLY RECOMMEND! *****
Only great things to say about this app. Not only is the functionality what we need to let customers select a gift box option, the installation is simple. We had a few customizations that needed to be implemented which was handled quickly and professionally. Great communication with the developer. Five Stars all around.
The app has made it so easy to streamline customization of our products. With the excellent help of the shopify team we have achieved exactly what we desired to help set our business apart from others.
Bold Apps works great -- just as advertised! And BOLD Support has been super and very responsive to our needs. Recommend highly!
3 days and so far a perfect addition. If you have any need for customer input upon a sale this is the best solution around. You could use Google Docs Forms but they look really unprofessional (but hey, it's free), or you can get a Premium service that looks great but gets expensive really quickly. Plus its one less workflow you need to worry about and for $10/month it's worth it.