SC Product Options

Great App and excellent service! I've been in ecommerce 20 years and am finally pleased to give a good review on service. I've worked with Rifat and Brendan with awesome quick results!

Shout out to Shubhneet and Bryson for some flawless and quick changes I needed. You guys rock!

Easy to use and quick support!

We've got a pretty heavily customized site, and Bold Product Options works like a charm. We've got a ton of custom products, and setting most of them up was a straight forward process. We also have an AJAX cart, and the bold team was incredibly helpful when we ran into technical issues. All around, great app and great support. They could update the product video though, the current app looks different than the video.

These guys have hands down the BEST customer support of any app I've ever used. For anything. Ever. Period. I cannot rate them high enough.

They have super fast customer support!
They responded to my e-mail fast and quick and one of the easiest companies to work with.
Our website has a lot of various on a product page, which included color, options, different price and numerous text field, ability to upload images that add on additional charges etc.
We tried several different apps but this is the best value and great app out there in shopify world. I highly recommended to all the owner of store.

Really great application. I did enter different kind of options and the customer service is great too. They really our website. Thanks to Dylan for the help!

So I'll be honest, the app has been super well-built and support is fantastic. The initial manual / custom went a little iffy, but the were super fantastic about fixing the instal and getting it running incredibly well. Super responsive and professional support.

I had an issue installing this app with my current theme, and contacted Bold - communication was fast and clear - and they had my issue resolved in 24 hours. I tried a few other option apps before settling on Bold - and none even came close to usability and features. THANK YOU!

Excellent product, excellent support! I'm a happy camper :)

If you are considering investing your time and resources in Bold Product Options, READ THIS FIRST: BEWARE THAT ONCE YOUR SHOPIFY STORE REACHES A POINT OF 1000 PRODUCTS, BOLD OPTIONS STOP WORKING! I have a live store that relies on Bold Product Options for all our product options and we continuously create new products and new options. Suddenly, we discover that new options are not displaying for our new products. Despite looking perfectly fine in Bold app, they are not displaying in the store! Naturally, we reached out to Bold Support and this is the explanation we received: "Unfortunately at the moment our app is limited to support roughly 1000 products and variants combined. This limitation isn't related to the number of products that you are using our app on, but rather a limitation of the total number of products your store contains. Usually when a store has more than 1000 products, it results in some unpredictable issues with assigning products to option sets." Wait, what? Why no one told me that when I was signing up? And why is this clearly well known fact within Bold Commerce is not disclosed at the time of the purchase? So much for "endless product options to your store" they profess on their website! And are they working to resolve the issue? Here is directly from Bold Support again: “I already passed this suggestion along to our developers to look at increasing this in a future update to the application. However, I don't currently know when/if this will be integrated into the app. I wish I had a better answer for you right now, but this is currently all the information I have at my disposal." Another support person wrote to me that he added my company to the list of companies affected by the limitation, thus confirming that this is a known issue, they are just sitting on it for now, waiting for it to reach a critical mass, I suppose.
Needless to say we are deeply (and negatively!) affected by this previously undisclosed limitation. But for someone who is evaluating the app now thinking it could be it, my recommendation is this: If you know that your store will have more than 1000 products in it, Bold Product Options IS NOT YOUR APP! Unless you are diligently adding products to your store to downsize (not sure how that works), which was the recommendation we received from Bold Support. This is not the company to grow with. They cannot support your growth!