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I have been using this app for several years. It works perfect for my cake and cupcake topper business. Customers like to personalize their orders with colours, size, name and age. Bold Product Options app is easy to use which saves me valuable time.
Hi there,
We're absolutely thrilled to hear that you've been finding Bold Product Options a perfect fit for your cake and cupcake topper business! It's such a boost knowing it has been part of your journey for several years.
We're especially happy to know that our app is playing a role in helping your customers personalize their orders while saving you some valuable time. After all, part of our mission is to create a smooth and efficient experience for both business owners and customers.
Thank you so much for taking the time to leave this awesome review. Your continued support means a lot to us!
If you ever need assistance or have any questions or suggestions, please don't hesitate to reach out. We're always here to help.
Warm regards,
The Shop Circle Team
A terrific solution for our needs, albeit at a high cost. Customer service is top notch and is usually able to solve any issues you have same day. Some of the settings for products have to be erased, otherwise values revert back to original. Really like the swatch options. If adjusting and tweaking settings was easier and if the price wasn't so high (50$ a month/600$ a year), I'd rate this as a 5 star app.
Update (8/10/2023): It sounds like Shopcircle (owner of the app) will soon be making things easier and more fluid for the user, as well as offering better monthly subscription rates. If this happens, my final rating is 5 stars.
Just want to thank Alina from shop circle/ bold products. Have had a issue on going for quite some time, She had it sorted in a day. Very good communication and super easy to deal with!
Thanks Alina
The app performs as it should but the main reason for the good review is the support. You talk to a human on the live chat and not an AI bot and if chat can't sort it, the problem generally gets fixed within 24 hours by a developer.
Thanks for your help with ensuring a smooth transition of the app for a template update. Fast, helpful and efficient Customer Service.
Hi there,
We are thrilled to hear you had a positive experience with our customer service team during your template update transition! It's fantastic to know that you found our team to be fast, helpful, and efficient.
Your kind words greatly motivate us to continue providing excellent support for our Bold Product Options app. We believe in quick and helpful service to ensure smooth operation of your online store.
Please don't hesitate to reach out if you have any more queries or need further assistance. Your feedback and satisfaction are very important to us.
Best wishes,
The Shop Circle Team
Jeff helped me today & he did a great job of figuring out the issue we were having & getting it fixed quickly.
Haris was quick to respond and extremely helpful! Great experience!
Easy to use the app and very customizable. I've had issues with other apps being too complicated and not streamlined well enough. The customer service is great and Mrunal really helped me out.
Thanks so much for sharing the experience you've had with our app. We're happy to have you as a user, and we'll continue doing our best to ensure you're fully satisfied with all we offer.
Our support team is always here and ready to assist you!
All the best,
Customer Success Team I Shop Circle
Really great customer service, easy to use. The team is happy to help with custom requests too quickly and included in the price :)
Great app and excellent support. Jeff was able to quickly fix some aesthetic issues that we had to help make the customer experience better..
Thanks for the HELP JEFF !!