SC Product Options

Fantastic app, this allowed us to list a highly customizable product in the simplest way possible. We opted to have them install for us, and the Installation was done quickly and seamlessly. The team is very responsive with great communication.

Although they didn’t offer everything I wanted Bold product options definitely deserves a great review for performing where it matters – tech support! I had issues with the self-install on a premium theme and found the pro-install service spot on. Making full use of product options premium features I did come across a couple of bugs but both got resolved. No.1 shortcoming for me is the fact that if you have options on a product that effect base price, you don’t get a ‘from’ price on the product thumbnails within collections pages (it just shows base price e.g. '$50' rather than 'From $50') – not the best customer experience if those options can dramatically affect the final purchase price. Sort that out and you'll get a 5th star :)

Sadly this app does not work consistently - customers have been able to add on items without being charged at least a few times a month (twice just yesterday, totalling almost £100!). As you can imagine, writing to the customer after the fact asking for the amount they actually owe is a recipe for never seeing that customer again. We have given Bold customer service ample opportunity to fix this issue (over many months), but the response we receive is they "can't replicate it" on their end. They offered us two months free, but what good is that when the app doesn't work and they refuse to fix it? We have found a different app and plan to uninstall this one ASAP.

A great app for creating customized options for the products and the customer service is great. The integration was initially quite tough but has become supremely easy thanks to an upgrade. Works well for my store and looks clean and neat. Options to change the look and feel are few though, which we think BOLD could work on :) Cheers guys

Product Options is a fantastic app, it offers my customers choices of choosing branded or branded items, and they can see costs change as they change their preferences. This app makes it so much easier to and quicker to add new products and change costs. I strongly recommend this app to any business that has variables in their product lines.

I sell bedding which has to be one of the most PITA things to sell on line because every size option changes the price. Then we have options...for our options.

With that, the ONLY app I found that could do what we needed it to do was the Product Options app by BOLD. And holy smokes does it work.

In just over three days I had a few thousand SKU's inputted with conditional logic so somethings showed and some wouldn't based on what a client chose. It's just brilliant and looks amazing on the site.

And the Support. THE FREAKING SUPPORT! Amazing. So quick. I think the longest I have ever had to wait was...maybe...a minute. Alexa. Melody. And Tamer. All my favourites. They've even gone in the back end to tweak things quickly for me that needed tweaking. So helpful. So friendly.

I've read some of the one star reveiws on this list and have to say if you're getting one star service from these guys it's probably because you are a 100 Star PITA. It's physically impossible to have one star service from Canadians. It's just not in their DNA. I would give the team at Bold Apps a 6 Star Review if I could, they've just been THAT good.

Can't recommend them enough.

Thank you to Jeff and his team for solving an occasional issue we were having. Occasionally priced option variants wouldn't be in the cart when the customer checked out.
The support team fixed this not only for our live store, but also for out development mode testing store. Thank again!

Now if only they could add some quality of life features and proper integration with a few of the apps BOLD still owns.

This app handled my complicated product variations & options perfectly (I had tried a couple other apps before that didn't work out). Alina went above and beyond to provide quick customer service and get everything taken care of for me. Thoroughly impressed.

Good but not quite there. My goal is to create a product page with a tight set of menu options that can be expanded when chosen. Conditional logic works great for this but I would like more controls. For instance, the product description takes up a great deal of page space. I would like to see a description narrative that could be read and then collapsed. I have seen this on other sites where there is a "pull-down" widget that allows you to group text and options for selection when expanded and then collapse when done. See example at https://shop.nationalgeographic.com/product/clothing/men-s-clothing/15-pocket-travel-vest for example.

The options are excellent but it can be improved by allowing grouping features such as accordions to better organize the options. This improves usability and avoids cluttering the page especially when the number of options are large