SC Product Options

At first we had some issues in the past that took a while to resolve. However, Paul and Lawrence worked with us, and we are now up and running and everything seems to be going good. I must be honest, we have A LOT of option sets, and we pushed the software to boundaries it may not have been designed for. We did experience some of the negative sides of things as mentioned in some of the comments, but they stepped up their game and made things right! I must give them credit for that. Thanks guys for all of your help!

The app is good and Jeff from the support team helped me to set up the options I needed. I would highly recommend the app.

Exceptionally helpful! This company consistently delivers when you need them to assist you in "uncharted" waters. My website was recently redesigned, Bold Product Options was added & I needed technical & coding assistance. This company went above and beyond to deliver the results I was looking for & they were happy to help me! Highly recommend this App and the company!

Love the name change. From Shappify to Bold Apps. Bold name! I love this Product options app. Without this app I would have taken up more products then actually visible. This is a great app if you are an apparel shop or selling goods with different options. This app has saved me money and time. Some things are a bit confusing when it comes to installation if you arent a seasoned pro but if you can follow instructions and go step by step you will understand the installation in no time OR you can pay a 1 time fee to have BoldApps do it for you. All in all i am happy with the app and will continue to use it for as long as my site is active. Thanks!

I am quite a novice in this and couldn´t make it work. But I just get super service from Bold and they are helping me implement the app.

The only reason I am giving any stars at all is that once the app is finally working it does what it says. My problem is more with the customer services I received. Each reply back to them took days to get an answer and even though I had gotten one reply on a Saturday, when the problem escalated to a LOT of lost sales I was given the excuse that they are closed on the weekend (then why did I get a reply on the middle of a weekend day?).

Basically the initial installation which I paid and additional $50 to have done, was done incorrectly. Didn't get a reply for three days and had to use an old version of my theme to make due for the mean time. That was fine, it happens. But then instead of fixing the theme it was suppose to be on they wrote over my back-up copy of my old theme and it was STILL broken! (when you ask for the installation they ask for the themes that you'd like it done on so why this was mixed up I will never know). So for the busiest time period of my shop I was left with no functioning theme, no back-up to resort to, and no apology other than another couple of days wait (this had gone on for well over a week) other than we are closed on the weekend I'll fix it now and never actually said when they were done. Later I discover the test settings they'd put to make sure things were running were still left active so a few of my listings had blank drop downs labeled test, making my site look kind of sloppy.

My back-up theme is still written over and has to be completely rebuilt and after all the money I lost because of their multiple mistakes you would have thought a refund or some comped subscription credit was in order. I lost easily $500 to $700 in sales given how high my abandon cart rate jumped over this time period. Very very very unhappy with this company's service

Works nicely once installed properly.

Price is a little high for the pro version ($19.99/month).

Good customer service.

I used this app to add colour swatches and size options to my products and i found it easy and straightforward. The team support has been amazing. They are quick to respond and eager to do whatever they can to help. I would highly recommend this app. Michel

Unfortunately, I now have to get something off my chest. The app actually always worked perfectly! After a new theme update, the live theme was duplicated. In the backup, an attempt was now made to reinstall the app with the automatic installation. I was informed that the automatic installation did not work. In addition, the formatting of the Live Theme was completely destroyed. The backup theme was explicitly selected, but the live theme was also attacked. The support does not consider it necessary to fix this error, instead you are only put off that it will take a little more time. Who will pay for the damage caused by your mistake?

Great app that does it exactly what it says. Easy to use and set up. Great support from boldapp.