Zepto Product Personalizer

**5 Stars – Outstanding App and Exceptional Customer Service!**

We've had an excellent experience with Zepto Product Personalizer. The app is packed with powerful customization features that allow our customers to easily personalize products exactly how they want them. The setup was straightforward, and the flexibility it provides has been a tremendous asset to our store.

What truly sets Zepto apart is their customer service. Their support team is incredibly responsive, knowledgeable, and willing to go the extra mile to help with custom requests and troubleshooting. Every time we've reached out, they've provided fast solutions and clear guidance, making the entire experience stress-free.

If you're looking for a reliable product personalization app backed by a team that genuinely cares about its customers, we highly recommend Zepto Product Personalizer. It's been a fantastic addition to our Shopify store and has exceeded our expectations in every way.

**Highly recommended!**

This App often causes Various errors. Add on Fee sometimes dissapear, causing customers only paying basic fee even when they chose more expensive options.

Image Links often break randomly, causing error popups beeing shown to customers. Especially after there has need an update suddenly problems apear months later.

Customer Support is quick to reply but often just telling you what the issue is instead of helping you fix it. Get ready to talk to them for an hour and then redoing products every now and then. Quite annoying if you have complex Products

We are extremely happy with this app and the level of support we received.

It took us some time to implement all the specific functionalities we needed, but the support team was incredibly helpful, responsive, and solution-oriented throughout the entire process. Together, we were able to make everything work exactly as required.

We tested many product personalizer apps before, and this one clearly offers the best value for money. The feature set is strong, the performance is reliable, and the monthly subscription costs are very fair compared to other solutions.

Overall, we can recommend this product personalizer without hesitation. A great app backed by an excellent support team.

Great support from the Team, always quick to answer any questions we have about the app, and we have used it for over 6 years now. It does everything we need a personaliser app to do for us, and probably more.

The customer service has always helped me promptly and effectively, at any time of the day, and that for me is the most important part of any purchase. The app itself is easy to understand, and if there is any confusion, the customer service is there.

We are still in the process of developing a print-on-demand site for our metal prints. We decided to go with Zepto for its user-friendly and intuitive interface that did not overwhelm the user with options.

Recently, we came across a Zepto related situation our AI assistant (Claude, in this case) was unable to resolve and suggested we contact the team at Zepto directly. Not only did they write back immediately, the issue that we had was resolved within the hour. Even more impressive was the fact that they are 10 hours ahead of us so it was 4 in the morning at their end when our first email was sent.

Much thanks to the entire team at Zepto including Muhtasim, Emon and all the others for a superbly designed app and for the even more impressive customer service!

We began using Zepto in place of another customization app and have been very happy. Zepto is easy to use and update. If you have a question, they are responsive and helpful. We are so glad we made the move to Zepto.

Thank you for promptly replying to my questions.
I am most impressed with this app for dynamically allocate the selected parts to the product view. Supports staff is available 24x7.

App functionality is powerful and easy to use. Support is absolutely incredible even for very custom implementations, they go above and beyond every time.

Worst Shopify app I have ever used. I sell jewellery and have a charm necklace feature however customers have been able to order and are not being charged correctly for the charms, resulting in me loosing money with every sale that is made. Even after I contact their support team and was told the issue was fixed I received more orders that were still not being charged correctly. STAY AWAY from this app it is not with the trouble and there are plenty more options available. Such a waste of time and money