Recenze (1 028)

Celkové hodnocení
4,6
Počty podle úrovně hodnocení
  • 89 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 4 % hodnocení s 1 hvězdami
14. únor 2023

I had difficulty with the checkout portion of this app and contacted the app developers via online chat and Shahariare Rahaman was super helpful and managed to fix the problem within a few minutes.

Tish&Shoo
Jihoafrická republika
Doba používání aplikace: Asi rokem
Datum úprav: 15. březen 2021

Amazing response time from support and the problem was fixed the same day so I was back in action in no time at all
Thank you for your wonderful help

General Steps
Austrálie
Doba používání aplikace: 14 dny
8. červenec 2021

This app is very easy to understand and to use, very useful. The support was very helpful for the installation. Recommend

Aurora & Co. US
Francie
Doba používání aplikace: 14 dny
19. duben 2022

The support team is really nice. They provide fast answer and are helpful for any problem you are facing.

Inny - Cadeaux personnalisés
Francie
Doba používání aplikace: 14 dny
3. říjen 2022

I got my answer very quickly. Thanks for quick response. I really enjoyed this app. I wish there is an option to preview product in 3d view as well

Lucas & Friends By RV AppStudios
Spojené státy
Doba používání aplikace: 13 dny
25. září 2022

This app has been charging me for about a year fraudulent because the app has been uninstalled for that period of time.

Kartel Branded
Spojené státy
Doba používání aplikace: 11 měsíci
Vývojář Zepto Apps odpověděl 25. září 2022

Thanks for taking the time to review. The recurrence billing is controlled by shopify, described here https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions . We see you uninstalled the app on 14/09/2022 as per the screenshot here https://prnt.sc/z8-pQJ6okD8I Shopify may charge you for this month also, which can be fully refundable as described here https://www.productpersonalizer.com/docs/how-do-i-get-a-refund . Also, you have been charged when your store was active like here https://prnt.sc/nzItE9DTA7cm . If you think Shopify charged you wrongly please ask for a refund. Again the recurrence charge is controlled by shopify hence consider changing your review. You can contact us here at support@productpersonalizer.com

29. březen 2023

Very fast customer service. Very friendly, it was asked back and forth for so long until all problems were solved very quickly.

I am very satisfied with the app which offers a lot of possibilities.

m-design-online
Německo
Doba používání aplikace: 13 dny
Datum úprav: 2. červenec 2020

App has major reliability issues.

07/02/2020 (12:03pm EST) -- App is still down. No response from Support.

07/02/2020 (12:41pm EST - Claims App Is Up) -- App is still down.

Apex Gaming PCs
Spojené státy
Doba používání aplikace: 11 měsíci
Vývojář Zepto Apps odpověděl 2. červenec 2020

Thank you for taking the time to review.

There was major scheduled maintenance of the server (Siteground - one of the top) and they had completely disabled .htaccess file and caused the app unusable. After contacting them for a few hours we were able to resolve the issue

Please delete your browser cache and recheck now.

This is not going to happen again we promise!

you can reach us at support@productpersonalizer.com

Please consider deleting the review to help us

We are deeply concerned and sorry for this issue.

Thank you for your patience!

Kind Regards,
Saifullah
Product Personalizer

31. říjen 2021

awesome customer service very helpful and quick response! thank you i would recommend this app to everyone

shop-Snugaroo
Spojené státy
Doba používání aplikace: 12 dny
31. květen 2022

100% satisfied, great functionality and easy setup, the best personalizer I have tried for our business. Also great customer service will nicely guide you through things you won't be able to setup yourself Thanks Shamsuddin

Glowy EU
Slovensko
Doba používání aplikace: 12 dny